{"id":4163,"date":"2026-09-25T09:00:58","date_gmt":"2026-09-25T13:00:58","guid":{"rendered":"https:\/\/water.phila.gov\/blog\/?p=4163"},"modified":"2026-09-24T11:03:50","modified_gmt":"2026-09-24T15:03:50","slug":"hispanic-heritage-olga-baerga","status":"publish","type":"post","link":"https:\/\/water.phila.gov\/blog\/hispanic-heritage-olga-baerga\/","title":{"rendered":"PWD Hispanic Heritage Month Spotlight: Olga Baerga"},"content":{"rendered":"

During Hispanic Heritage Month, PWD is proud to celebrate the rich cultures, histories, traditions, and contributions of the Hispanic and Latino communities.<\/p>\n

We are shining a spotlight on some incredible employees who help to keep our department running as we share their stories, celebrate their heritage, and learn about their work.<\/p>\n

\n
\n
\"\"<\/a><\/div>\n
\n

Olga Baerga<\/h2>\n

Customer Service Representative<\/strong>
\nMeter Shop<\/h3>\n
8 months at PWD<\/h6>\n<\/div>\n<\/div>\n
Explain what you do at PWD. What are some of your daily responsibilities?<\/h5>\n

I assist PWD customers with meter questions and schedule meter service appointments.<\/p><\/blockquote>\n

What is something that you really like about your job?<\/h5>\n

I like knowing that I was able to assist people in my community.<\/p><\/blockquote>\n

What would you tell a younger version of yourself who wanted to work at PWD, but wasn\u2019t sure about working for the department?<\/h5>\n

PWD has a lot of great people.<\/p><\/blockquote>\n

Being bilingual, how has having those language skills helped you at work?<\/h5>\n

Being bilingual has enabled me to assist more customers.<\/p><\/blockquote>\n

How has your cultural background helped to shape you into the person you are today?<\/h5>\n

My cultural background has played an important role in shaping the person I am today. It has influenced my values, beliefs, traditions, and the way I interact with the people around me. Growing up surrounded by my culture has taught me the importance of family, respect, hard work, and staying connected to my roots.<\/p>\n

My cultural experiences have also helped me understand that people can have different perspectives, traditions, and ways of life. This has made me more open-minded and respectful toward others. At the same time, my background has given me a strong sense of identity and taught me to appreciate where I come from.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Today we’re talking with Olga Baerga, a Customer Service Representative with the Meter Shop who has been with PWD for eight months.<\/p>\n","protected":false},"author":26,"featured_media":45893,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[2],"tags":[558,564],"class_list":["post-4163","post","type-post","status-publish","format-standard","hentry","category-community","tag-employee-spotlight","tag-hispanic-heritage-month","wpautop"],"acf":{"suggested":null},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/phila.gov\/blog\/hispanic-heritage-olga-baerga\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"PWD Hispanic Heritage Month Spotlight: Olga Baerga","url":"http:\/\/water.phila.gov\/blog\/hispanic-heritage-olga-baerga\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/water.phila.gov\/blog\/hispanic-heritage-olga-baerga\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"Community","author":[{"@type":"Person","name":"Justin Martin"}],"creator":["Justin Martin"],"publisher":{"@type":"Organization","name":"@PhillyH2O Blog","logo":""},"keywords":["employee spotlight","hispanic heritage month"],"dateCreated":"2026-09-25T13:00:58Z","datePublished":"2026-09-25T13:00:58Z","dateModified":"2026-09-25T13:00:58Z"},"rendered":"