{"id":5,"date":"2021-11-08T15:16:56","date_gmt":"2021-11-08T20:16:56","guid":{"rendered":"https:\/\/water.phila.gov\/contact\/?page_id=5"},"modified":"2022-06-15T16:20:41","modified_gmt":"2022-06-15T20:20:41","slug":"contact","status":"publish","type":"page","link":"https:\/\/water.phila.gov\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<div class=\"wp-block-columns mv0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-md-5 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-ls-divwrap  has-caution-yellow-background-color\" id=\"emergency\">\n<h5 class=\"has-text-align-center wp-block-heading\"><span class=\"ib\">Water Emergency Hotline:<\/span> <span class=\"ib\">(215) 685-6300<\/span><\/h5>\n\n\n\n<p class=\"has-text-align-center\">24 hours a day, <span class=\"ib\">7 days a week<\/span><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-fill col-md-3 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"clear wp-block-heading\">General Inquiries<\/h3>\n\n\n\n<p>Phone: (215) 685-6300 <br>8:00 a.m. &#8211; 5:00 p.m. <br>Email: <a href=\"mailto:waterinfo@phila.gov\">waterinfo@phila.gov<\/a> <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-fill col-md-4 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Billing &amp; Account Questions<\/h3>\n\n\n\n<p>Water Revenue Bureau <br>(215) 685-6300 <br>8:00 a.m. &#8211; 5:00 p.m. <br><a href=\"mailto:wrbhelpdesk@phila.gov\">wrbhelpdesk@phila.gov<\/a> <\/p>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-ls-fwsection alignwide has-white-background-color mb-1\"><div class=\"container\">\n<div class=\"wp-block-columns fa-stretch is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-md-7 order-md2 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<h2 class=\"wp-block-heading\">Send us a message<\/h2>\n\n\n\n<p>This form is NOT for emergency use. For water emergencies, please call the hotline number in the yellow box above.<\/p>\n\n\n<form class=\"af-form acf-form\" method=\"POST\" action=\"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/pages\/5\" id=\"form_6189871253e39\" data-key=\"form_6189871253e39\"><div class=\"af-fields acf-fields acf-form-fields -top\">\t<div id=\"acf-form-data\" class=\"acf-hidden\">\n\t\t<input type=\"hidden\" id=\"_acf_screen\" name=\"_acf_screen\" value=\"acf_form\"\/><input type=\"hidden\" id=\"_acf_post_id\" name=\"_acf_post_id\" value=\"0\"\/><input type=\"hidden\" id=\"_acf_validation\" name=\"_acf_validation\" value=\"1\"\/><input type=\"hidden\" id=\"_acf_form\" name=\"_acf_form\" value=\"0\"\/><input type=\"hidden\" id=\"_acf_nonce\" name=\"_acf_nonce\" value=\"6f663df1ac\"\/><input type=\"hidden\" id=\"_acf_changed\" name=\"_acf_changed\" value=\"0\"\/>\t<\/div>\n\t<div class=\"acf-hidden\"><input type=\"hidden\" name=\"_acfnonce\" value=\"2087d1b0e9\"><input type=\"hidden\" name=\"nonce\" value=\"2087d1b0e9\"><input type=\"hidden\" name=\"af_form\" value=\"form_6189871253e39\"><input type=\"hidden\" name=\"af_form_args\" value=\"eyJhamF4IjpmYWxzZSwiZGlzcGxheV90aXRsZSI6ZmFsc2UsImRpc3BsYXlfZGVzY3JpcHRpb24iOmZhbHNlLCJpZCI6ImZvcm1fNjE4OTg3MTI1M2UzOSIsInZhbHVlcyI6W10sInN1Ym1pdF90ZXh0IjoiU3VibWl0IiwicmVkaXJlY3QiOm51bGwsInRhcmdldCI6Imh0dHBzOlwvXC93YXRlci5waGlsYS5nb3ZcL2NvbnRhY3RcL3dwLWpzb25cL3dwXC92MlwvcGFnZXNcLzUiLCJlY2hvIjp0cnVlLCJleGNsdWRlX2ZpZWxkcyI6W10sInVwbG9hZGVyIjoid3AiLCJmaWx0ZXJfbW9kZSI6ZmFsc2UsImxhYmVsX3BsYWNlbWVudCI6InRvcCIsImluc3RydWN0aW9uX3BsYWNlbWVudCI6ImxhYmVsIiwiaG9uZXlwb3QiOnRydWV9\"><input type=\"hidden\" name=\"_acf_form\" value=\"eyJhamF4IjpmYWxzZSwiZGlzcGxheV90aXRsZSI6ZmFsc2UsImRpc3BsYXlfZGVzY3JpcHRpb24iOmZhbHNlLCJpZCI6ImZvcm1fNjE4OTg3MTI1M2UzOSIsInZhbHVlcyI6W10sInN1Ym1pdF90ZXh0IjoiU3VibWl0IiwicmVkaXJlY3QiOm51bGwsInRhcmdldCI6Imh0dHBzOlwvXC93YXRlci5waGlsYS5nb3ZcL2NvbnRhY3RcL3dwLWpzb25cL3dwXC92MlwvcGFnZXNcLzUiLCJlY2hvIjp0cnVlLCJleGNsdWRlX2ZpZWxkcyI6W10sInVwbG9hZGVyIjoid3AiLCJmaWx0ZXJfbW9kZSI6ZmFsc2UsImxhYmVsX3BsYWNlbWVudCI6InRvcCIsImluc3RydWN0aW9uX3BsYWNlbWVudCI6ImxhYmVsIiwiaG9uZXlwb3QiOnRydWV9\"><input type=\"hidden\" name=\"af_form_nonce\" value=\"62013791eb\"><label for=\"af_email_for_non_humans_form_6189871253e39\" aria-hidden=\"true\">Email for non-humans<\/label><input type=\"text\" name=\"email_for_non_humans\" id=\"af_email_for_non_humans_form_6189871253e39\" tabindex=\"-1\" autocomplete=\"off\" \/><input type=\"hidden\" name=\"af_origin_url\" value=\"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/pages\/5\" \/><\/div><div class=\"af-field af-field-type-select af-field-to acf-field acf-field-select acf-field-60ba57fb4271e af-field-required\" data-name=\"to\" data-key=\"field_60ba57fb4271e\" data-type=\"select\"><div class=\"af-label acf-label\"><label for=\"acf-field_60ba57fb4271e\">Type of Message <span class=\"acf-required\">*<\/span><\/label><\/div><div class=\"af-input acf-input\"><select id=\"acf-field_60ba57fb4271e\" class=\"\" name=\"acf[field_60ba57fb4271e]\" data-ui=\"0\" data-ajax=\"0\" data-multiple=\"0\" data-placeholder=\"Select\" data-allow_null=\"1\"><option value=\"\" selected=\"selected\" data-i=\"0\">- Select -<\/option><option value=\"wrbhelpdesk\">Billing &amp; Account Questions<\/option><option value=\"waterinfo\">General Inquiries<\/option><\/select><\/div><\/div><div class=\"col-12 col-sm-6 af-field af-field-type-text af-field-first acf-field acf-field-text acf-field-60ba59874271f af-field-required\" data-name=\"first\" data-key=\"field_60ba59874271f\" data-type=\"text\"><div class=\"af-label acf-label\"><label for=\"acf-field_60ba59874271f\">First Name <span class=\"acf-required\">*<\/span><\/label><\/div><div class=\"af-input acf-input\"><div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_60ba59874271f\" name=\"acf[field_60ba59874271f]\" required=\"required\"\/><\/div><\/div><\/div><div class=\"col-12 col-sm-6 af-field af-field-type-text af-field-last acf-field acf-field-text acf-field-60ba5a4142720 af-field-required\" data-name=\"last\" data-key=\"field_60ba5a4142720\" data-type=\"text\"><div class=\"af-label acf-label\"><label for=\"acf-field_60ba5a4142720\">Last Name <span class=\"acf-required\">*<\/span><\/label><\/div><div class=\"af-input acf-input\"><div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_60ba5a4142720\" name=\"acf[field_60ba5a4142720]\" required=\"required\"\/><\/div><\/div><\/div><div class=\"col-12 col-sm-7 col-md-8 af-field af-field-type-email af-field-email acf-field acf-field-email acf-field-60ba5a6042721 af-field-required\" data-name=\"email\" data-key=\"field_60ba5a6042721\" data-type=\"email\"><div class=\"af-label acf-label\"><label for=\"acf-field_60ba5a6042721\">Email <span class=\"acf-required\">*<\/span><\/label><\/div><div class=\"af-input acf-input\"><div class=\"acf-input-wrap\"><input type=\"email\" id=\"acf-field_60ba5a6042721\" name=\"acf[field_60ba5a6042721]\" required=\"required\"\/><\/div><\/div><\/div><div class=\"col-12 col-sm-5 col-md-4 af-field af-field-type-text af-field-phone acf-field acf-field-text acf-field-60ba5b886ebbb\" data-name=\"phone\" data-key=\"field_60ba5b886ebbb\" data-type=\"text\"><div class=\"af-label acf-label\"><label for=\"acf-field_60ba5b886ebbb\">Phone<\/label><\/div><div class=\"af-input acf-input\"><div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_60ba5b886ebbb\" name=\"acf[field_60ba5b886ebbb]\"\/><\/div><\/div><\/div><div class=\"af-field af-field-type-text af-field-address acf-field acf-field-text acf-field-60d2441a56b15 af-field-required\" data-name=\"address\" data-key=\"field_60d2441a56b15\" data-type=\"text\"><div class=\"af-label acf-label\"><label for=\"acf-field_60d2441a56b15\">Address <span class=\"acf-required\">*<\/span><\/label><\/div><div class=\"af-input acf-input\"><div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_60d2441a56b15\" name=\"acf[field_60d2441a56b15]\" required=\"required\"\/><\/div><\/div><\/div><div class=\"af-field af-field-type-text af-field-account-number acf-field acf-field-text acf-field-687fe27698acb\" data-name=\"account-number\" data-key=\"field_687fe27698acb\" data-type=\"text\"><div class=\"af-label acf-label\"><label for=\"acf-field_687fe27698acb\">Account Number<\/label><\/div><div class=\"af-input acf-input\"><div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_687fe27698acb\" name=\"acf[field_687fe27698acb]\"\/><\/div><\/div><\/div><div class=\"af-field af-field-type-text af-field-water-access-code acf-field acf-field-text acf-field-687fe2e698acc\" data-name=\"water-access-code\" data-key=\"field_687fe2e698acc\" data-type=\"text\"><div class=\"af-label acf-label\"><label for=\"acf-field_687fe2e698acc\">Water Access Code<\/label><\/div><div class=\"af-input acf-input\"><div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_687fe2e698acc\" name=\"acf[field_687fe2e698acc]\"\/><\/div><\/div><\/div><div class=\"af-field af-field-type-text af-field-subject acf-field acf-field-text acf-field-60ba5a7c42722\" data-name=\"subject\" data-key=\"field_60ba5a7c42722\" data-type=\"text\"><div class=\"af-label acf-label\"><label for=\"acf-field_60ba5a7c42722\">Subject<\/label><\/div><div class=\"af-input acf-input\"><div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_60ba5a7c42722\" name=\"acf[field_60ba5a7c42722]\"\/><\/div><\/div><\/div><div class=\"af-field af-field-type-textarea af-field-message acf-field acf-field-textarea acf-field-60ba5b3742723 af-field-required\" data-name=\"message\" data-key=\"field_60ba5b3742723\" data-type=\"textarea\"><div class=\"af-label acf-label\"><label for=\"acf-field_60ba5b3742723\">Message <span class=\"acf-required\">*<\/span><\/label><\/div><div class=\"af-input acf-input\"><textarea id=\"acf-field_60ba5b3742723\" name=\"acf[field_60ba5b3742723]\" rows=\"8\" required=\"required\"><\/textarea><\/div><\/div><div class=\"af-submit acf-form-submit\"><button type=\"submit\" class=\"pwd-c-buttonlarge acf-button af-submit-button\">Submit<\/button><span class=\"acf-spinner af-spinner\"><\/span><\/div><\/div><\/form>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-md-4 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"mt_5 wp-block-heading\">Other Phone Numbers<\/h3>\n\n\n\n<div class=\"wp-block-columns fa-stretch is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-6 col-md-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Stormwater Billing Information<\/h4>\n\n\n\n<p>(215) 685-6300<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Industrial Waste Unit<\/h4>\n\n\n\n<p>Phone: (215) 685-6236<br>Fax: (215) 685-6232<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-6 col-md-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Media Inquiries and <span class=\"ib\">Public Relations<\/span><\/h4>\n\n\n\n<p>(215) 380-9327<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Employment Information<\/h4>\n\n\n\n<p>(215) 686-0880<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns fa-stretch is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-6 col-md-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Water Bill Payments<\/h3>\n\n\n\n<p class=\"bold has-sm-font-size\">Please send all bill payments to this address:<\/p>\n\n\n\n<p>Water Revenue Bureau<br>P.O. Box 41496<br>Philadelphia, PA 19101-1496<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-6 col-md-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Mailing Address<\/h3>\n\n\n\n<p class=\"has-sm-font-size\"><strong>Please note:<\/strong> <span class=\"ib\">Do not send bill payments to this address.<\/span><\/p>\n\n\n\n<p>Philadelphia Water Department<br>1101 Market Street, 5th Floor<br>Philadelphia, PA 19107<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>General Inquiries Phone: (215) 685-6300 8:00 a.m. &#8211; 5:00 p.m. Email: waterinfo@phila.gov Billing &amp; Account Questions Water Revenue Bureau (215) 685-6300 8:00 a.m. &#8211; 5:00 p.m. wrbhelpdesk@phila.gov<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"custom_css":"#emergency { position: relative; padding-left: 2.25em; }\r\n#emergency:before {\r\n\tcontent: ' ';\tdisplay: block;\twidth: 1em;\r\n\tposition: absolute;\tleft: 0;\ttop: 0;\tbottom: 0;\r\n\tbackground: repeating-linear-gradient(-45deg, black, black .4em, transparent .4em, transparent .8em);\r\n}\r\n.wp-block-columns .wp-block-columns {\r\n\tmargin-top: 0;\r\n\tmargin-bottom: 0;\r\n}\r\n\r\n.wp-block-column .wp-block-column {\r\n\tpadding-top: .75em;\r\n\tpadding-bottom: .75em;\r\n}\r\nh4 + p { margin-top: 0; }\r\n@media (min-width: 600px){\r\n\t.col-sm-fill { width: auto; }\r\n}\r\n@media (min-width: 900px){\r\n \t.col-md-min { width: auto !important; }\r\n\t.order-md2 { order: 2; }\r\n}\r\n@media (min-width: 1200px){\r\n\th3 { font-size: 1.45em;}\r\n}","custom_js":""},"section":[],"class_list":["post-5","page","type-page","status-publish","hentry","wpautop"],"acf":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/phila.gov\/contact\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"WebPage","headline":"Contact Us","url":"http:\/\/water.phila.gov\/contact\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/water.phila.gov\/contact\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"","author":[{"@type":"Person","name":"Lauren Sell"}],"creator":["Lauren Sell"],"publisher":{"@type":"Organization","name":"Contact Us \u2013 Philadelphia Water Department","logo":""},"keywords":[],"dateCreated":"2021-11-08T20:16:56Z","datePublished":"2021-11-08T20:16:56Z","dateModified":"2022-06-15T20:20:41Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"WebPage\",\"headline\":\"Contact Us\",\"url\":\"http:\\\/\\\/water.phila.gov\\\/contact\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/water.phila.gov\\\/contact\\\/\"},\"thumbnailUrl\":\"\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"\"},\"articleSection\":\"\",\"author\":[{\"@type\":\"Person\",\"name\":\"Lauren Sell\"}],\"creator\":[\"Lauren Sell\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"Contact Us \\u2013 Philadelphia Water Department\",\"logo\":\"\"},\"keywords\":[],\"dateCreated\":\"2021-11-08T20:16:56Z\",\"datePublished\":\"2021-11-08T20:16:56Z\",\"dateModified\":\"2022-06-15T20:20:41Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/phila.gov\/p.js"},"_links":{"self":[{"href":"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/pages\/5","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/comments?post=5"}],"version-history":[{"count":0,"href":"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/pages\/5\/revisions"}],"wp:attachment":[{"href":"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/media?parent=5"}],"wp:term":[{"taxonomy":"section","embeddable":true,"href":"https:\/\/water.phila.gov\/contact\/wp-json\/wp\/v2\/section?post=5"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}