The Philadelphia Water Department and Water Revenue Bureau are aware of a billing issue impacting approximately 14,000 customers. The customers are largely in the northwest of the city and recently had a meter upgrade. The upgraded meters are working properly and do not need to be replaced. The issue is being corrected. What happened: Roughly […]
The below response from July 20 was updated July 24. We are thrilled to see an invested advocate organization that cares so much about water quality in our region. However, the Penn Environment report’s assertions do not consider the reality of implementing the current Green City, Clean Waters plan in addition to more infrastructure projects, done […]
For Immediate Release: July 11, 2023 State Grant Program Returns for One Month and May Offer Customers Up to $5,000 for Past-Due Water Bills The LIHWAP grant program has reopened and will accept applications through August 11, 2023. PHILADELPHIA, PA– The Low-Income Household Water Assistance Program (LIHWAP), administered by the Pennsylvania Department of Human Services, is re-opening today, July 10, 2023, and may provide up […]
UPDATE: The Philadelphia Water Department has issued a boiled water notice for areas impacted by the outage. Please read here. We are aware of reports of widespread water outages in parts of West Philadelphia. We are working to restore water as quickly as possible. Our emergency line is currently experiencing high call volume. Updates will […]
This morning, a large fire under I-95 near the Cottman Avenue exit in Northeast Philadelphia caused a portion of the highway to collapse. Pennsylvania State Police closed I-95 in both directions around the area. The fire is under control and City and state agencies are responding to address impacts to residents in the area and […]
Philly, help us put dog poop in its proper place and promote clean waterways in our city! Show us how you #ScoopThePoop and your dog could have a chance to be the next #SpokesdogPHL for the Philadelphia Water Department. The winner and their dog will have a photo shoot at the Fairmount Water Works, and […]
The Philadelphia Water Dept. is monitoring a spill of a non-hazardous green tracing dye in a Montgomery Co. tributary of Tacony Creek that was reported to the Pa. Dept. of Environmental Protection this morning, Friday, March 24, 2023. PWD reported the incident to the Delaware Valley Early Warning System to alert water users in the […]
For Immediate Release: March 24, 2023 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Philadelphia Water Dept. Statement on Proposed PFAS Regulations PHILADELPHIA – On March 14, 2023 the U.S. Environmental Protection Agency announced proposed national primary drinking water regulations for certain PFAS compounds. These proposed regulations include a maximum contaminant level (MCL) of four parts per trillion […]
Phila. Water Dept. reminds residents taking part in Super Bowl festivities to observe good home plumbing habits by properly disposing of fat, oil, and grease used in cooking.
Replacing water mains in 11 areas helps customers remove lead pipes. More funding to support significant plant upgrades in City’s multibillion-dollar plan.