The Philadelphia Water Department appreciates EPA’s efforts to address one of the most significant environmental challenges facing the nation. PFAS in drinking water may pose a risk to human health over a lifetime of exposure, and PWD fully supports regulating these compounds. Because we have been studying and monitoring PFAS for years, our scientists provided […]
On December 13th, the Philadelphia Water Department (PWD) hosted a virtual public presentation highlighting a planned facility adjacent to the existing Southwest Philadelphia Water Pollution Control Plant that will help improve water quality in the Delaware River. Project background: As part of efforts to reduce the amount of ammonia discharged to the Delaware River, PWD […]
To aid with financial relief during the COVID-19 pandemic, the Water Revenue Bureau (WRB) suspended all collection and other enforcement measures for overdue account balances. The Department also stopped all penalties and late fees for water bills. However, these temporary measures have expired, and we’ve resumed enforcement efforts, including referring delinquent residential accounts to collection […]
On Thursday, June 1, Philadelphia Water Department Commissioner Randy Hayman and his leadership team joined Deputy Managing Director for the Office of Transportation and Infrastructure Mike Carroll in testifying before City Council’s Joint Environment and Transportation and Public Utilities Committee to detail the City’s response following the March 2023 spill that impacted the Delaware River […]
The PWD Customer Contact Center is currently experiencing technical issues which are creating longer-than-usual call wait times. Our technicians are working to fix the problem. We appreciate your patience and will respond as quickly as possible once the situation is resolved. For billing or payment issues, please email wrbhelpdesk@phila.gov. We apologize for any inconvenience. Thank […]
The Philadelphia Water, Sewer and Storm Water Rate Board will hold public hearings in the 2023 General Rate Proceeding on Wednesday, March 22 and Thursday, March 23, 2023 at 3:00 pm and 6:00 pm both days. All hearings are open to the public and will be conducted remotely via Zoom (internet or phone). The Philadelphia Water Department […]
Pipe suppliers have recently informed PWD that manufacturers are stopping production of 3″ ductile iron pipe. The decision comes as manufacturers adjust to changes in the economy and supply chain. Builders and developers often use 3″ ductile for large water service lines and fire service connections. The end of the production of this 3″ pipe […]
Due to a nationwide paper shortage, the Philadelphia Water Department will now be sending bills to water customers in white envelopes, instead of the familiar blue envelopes. The bills themselves will not change. The new white envelopes will be used until further notice. Tired of receiving paper bills? Consider switching to our online billing platform, […]
Stormwater Connect—a new application that links vendors specializing in stormwater management improvements with non-residential property owners looking to save money on water bills and help local waterways—is now online and ready to use in Philadelphia.
The festivities will take place at Penn’s Landing and Wiggins Park
from 10 a.m. to 4 p.m. WHAT: From pedal boats to ferry rides, the 4th annual River Fest will feature a boatload of FREE water-themed fun for the whole family!