{"id":4,"date":"2020-08-04T14:33:33","date_gmt":"2020-08-04T18:33:33","guid":{"rendered":"https:\/\/water.phila.gov\/projects\/?page_id=4"},"modified":"2024-12-18T11:50:12","modified_gmt":"2024-12-18T16:50:12","slug":"ami","status":"publish","type":"page","link":"https:\/\/water.phila.gov\/projects\/ami\/","title":{"rendered":"Advanced Metering Infrastructure (AMI)"},"content":{"rendered":"\n<p class=\"has-gray-blue-color has-text-color has-lg-font-size\">The Philadelphia Water Department (PWD) is wrapping up a multi-year process to upgrade customer water meters across Philadelphia.<\/p>\n\n\n\n<section class=\"wp-block-ls-fwsection alignwide has-white-background-color\"><div class=\"container\"><div class=\"wp-block-image col-12 col-xs-6 col-sm-5 col-md-4\">\n<figure class=\"alignright size-medium\"><img decoding=\"async\" src=\"https:\/\/water.phila.gov\/wp-content\/uploads\/images\/meter-upgrade.png\" alt=\"Upgraded technology sends readings digitally. The meter register stays in place and a new reading device, which looks like a small, flat box, is attached to the back of the register.\" class=\"wp-image-1009\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-lg-font-size\">Over 470,000 meters upgraded in Philadelphia<\/h2>\n\n\n\n<p>We&#8217;ve completed our Advanced Metering Infrastructure (AMI) effort. We upgraded customer water meters at every home in Philadelphia. <\/p>\n\n\n\n<p>We worked in different areas of the city for about 4 years. Customers received information in the mail about scheduling their upgrade.<\/p>\n\n\n\n<p>Philadelphia Water Department (PWD) staff and contractors handled the meter upgrades. <\/p>\n\n\n\n<p>The new meter technology sends water usage information over a secure radio signal. This ensures more accurate meter readings and monthly bills.<\/p>\n\n\n\n<p>During the meter upgrade process, we tested the material of your service line at the meter for most homes. <a href=\"https:\/\/water.phila.gov\/service-line\/\">Learn more about your service line. <\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-css-opacity has-white-background-color has-background clear alignfull mt0 mb-1\"\/>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-ls-fwsection alignwide\"><div class=\"container\">\n<h3 class=\"wp-block-heading\">Customer service improvements<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-ms-6 is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">View daily water usage information<\/h4>\n\n\n\n<p>This new system allows customers to see daily usage online, without calling or waiting for a monthly bill. The data is available through the <a href=\"https:\/\/secure8.i-doxs.net\/CityOfPhiladelphiaWRB\/SignIn.aspx\">MyPhillyWaterBill<\/a> e-billing web site.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Get notified about leaks<\/h4>\n\n\n\n<p>Customers can receive alerts <strong>before <\/strong>leaks result in a high water bill. This feature is available through the <a href=\"https:\/\/secure8.i-doxs.net\/CityOfPhiladelphiaWRB\/SignIn.aspx\">MyPhillyWaterBill<\/a> e-billing web site.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom col-12 col-ms-6 is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">View a recent water bill and check the usage graph<\/h4>\n\n\n\n<p>If you have an estimated or zero reading, it\u2019s important to call us and request a meter appointment immediately. <a class=\"noicon ib\" rel=\"noreferrer noopener\" href=\"https:\/\/water.phila.gov\/blog\/troubleshoot-meter-zero-estimated-readings\/\" target=\"_blank\">Learn more about estimated readings&nbsp;\u2192<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Create a MyPhillyWaterBill account<\/h4>\n\n\n\n<p>Having an account will allow you to get the most out of your upgraded meter by checking for usage and leak alerts. <a class=\"noicon ib\" rel=\"noreferrer noopener\" href=\"https:\/\/secure8.i-doxs.net\/CityOfPhiladelphiaWRB\/SignIn.aspx\" target=\"_blank\">Create an account&nbsp;\u2192<\/a> <\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>The Philadelphia Water Department (PWD) is wrapping up a multi-year process to upgrade customer water meters across Philadelphia.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"current_phase_order":"0","custom_css":"body:before { content: unset; display: none; }\r\n.has-lg-font-size { font-size: 1.4em; }\r\n.has-md-font-size { font-size: 1.12em; }\r\nh4 + p { margin-top: 0; }","dp_submitted":"0","dp_notify":"0","dp_created":"2023-08-02 19:29:08","package-update":"","preview_image":"","custom_js":""},"section":[],"class_list":["post-4","page","type-page","status-publish","hentry","wpautop"],"acf":{"preview_image":""},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/phila.gov\/projects\/ami\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"WebPage","headline":"Advanced Metering Infrastructure (AMI)","url":"http:\/\/water.phila.gov\/projects\/ami\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/water.phila.gov\/projects\/ami\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"Uncategorized","author":[{"@type":"Person","name":"Lauren Sell"}],"creator":["Lauren Sell"],"publisher":{"@type":"Organization","name":"Projects &amp; Construction","logo":""},"keywords":[],"dateCreated":"2020-08-04T18:33:33Z","datePublished":"2020-08-04T18:33:33Z","dateModified":"2024-12-18T16:50:12Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"WebPage\",\"headline\":\"Advanced Metering Infrastructure (AMI)\",\"url\":\"http:\\\/\\\/water.phila.gov\\\/projects\\\/ami\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/water.phila.gov\\\/projects\\\/ami\\\/\"},\"thumbnailUrl\":\"\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"\"},\"articleSection\":\"Uncategorized\",\"author\":[{\"@type\":\"Person\",\"name\":\"Lauren Sell\"}],\"creator\":[\"Lauren Sell\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"Projects &amp; Construction\",\"logo\":\"\"},\"keywords\":[],\"dateCreated\":\"2020-08-04T18:33:33Z\",\"datePublished\":\"2020-08-04T18:33:33Z\",\"dateModified\":\"2024-12-18T16:50:12Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/phila.gov\/p.js"},"_links":{"self":[{"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/pages\/4","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/comments?post=4"}],"version-history":[{"count":5,"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/pages\/4\/revisions"}],"predecessor-version":[{"id":7142,"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/pages\/4\/revisions\/7142"}],"wp:attachment":[{"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/media?parent=4"}],"wp:term":[{"taxonomy":"section","embeddable":true,"href":"https:\/\/water.phila.gov\/projects\/wp-json\/wp\/v2\/section?post=4"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}