What is an appeal?<\/h2>\n\n\n\n
Customers may request corrections to Gross Area and\/or Impervious Area determinations if they are found to be inaccurate, and may also seek fee adjustments for any parcel data, classification, or stormwater billing errors. To submit an appeal, click on the \u201cFile Appeal\u201d button above to download the appropriate form (Form A or Form A-1). There is no application fee to file a stormwater appeal application. For more detailed information, refer to the Stormwater Management Service Charge Credits and Appeals Manual.<\/a><\/p>\n\n\n\n Customer does not own the parcel for which they are being billed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n The property classification of residential, non-residential, or condominium is outdated or erroneous. See Learn about your stormwater charge<\/a> for more information about property classification.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n The total square footage for which the parcel is being billed is incorrect. Recent subdivisions or consolidations, or otherwise inaccurate parcel boundary delineations, are common examples of this appeal type.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n For properties that hold an active The total impervious area for which the parcel is being billed is incorrect. Impervious area includes hard surfaces such as rooftops, concrete and paved parking areas.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n Residential sideyard exemptions are only applicable to non-residential parcels located directly adjacent to a residential parcel. Additionally, the sideyard parcel must be deeded to the same owner as the residential parcel and used exclusively for residential purposes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n By default, properties with multiple water accounts split the total parcel-based stormwater charge equally. A parcel owner or owner\u2019s authorized representative may request an alternative Stormwater Charge Allocation for the water accounts on their property by filing Form A-1<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n Download, complete, and mail or email Form A or Form A-1 to file an appeal. Use Form A-1 for Revised Charge Allocation Appeals ONLY. All other appeals should be filed using Form A. An overview of the appeals process is included below.<\/p>\n\n\n\nCommon Appeal Types<\/h2>\n\n\n\n
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Incorrect Parcel<\/h3>\n\n\n\n
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Inaccurate Property Classification<\/h3>\n\n\n\n
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Inaccurate Gross Area<\/h3>\n\n\n\n
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Inaccurate Impervious Area<\/h3>\n\n\n\n
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Residential Sideyard<\/h3>\n\n\n\n
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Revised Charge Allocations<\/h3>\n\n\n\n
File an Appeal<\/h2>\n\n\n\n