Three PWD employees in dark blue shirts or jackets and winter hats with PWD logos on them, and chest-high waders in different colors, stand in Pennypack Creek, in front of an arched stone bridge to their right and fall foliage on the opposite bank seen to the left, looking at a clipboard during an assessment of the stream.
A PWD employee collects a water sample from the river.
Three PWD scientists in our lab, all wearing white lab coats, safety glasses, and disposable gloves, analyze water samples.
Four PWD staff members leaning on a railing on a walkway over a settling basin at one of our Drinking Water Treatment Plants.
A crew wearing reflective safety vests over winter gear dig a hole in the middle of a sidewalk, one knee-high in it with the others standing on the edges. There are storefronts visible on the left, a long mound of shoveled snow on the right, and two orange cones and the mound of excavated dirt in the foreground.
A contact center rep wearing a headset, blue PWD polo, jeans, and her foot in a boot, stands with arms extended in welcome.

Drinking Water Quality Report

City of Philadelphia | Philadelphia Water Department

Three people, two of whom are wearing jackets with the Philadelphia Water Department logo on the back, are seen from behind walking into a fire station through an open double garage bay door with a fire engine parked on the right side.

PWD employee surveying land as part of Ecological Restoration work.
PWD employee wearing a hard hat and safety vest over a blue striped button-down shirt and cargo pants smiles at a lead service line replacement site. The bright yellow arm of an excavator is out of focus in the right foreground.
The manager of one of our Water Treatment Plants stands outside the building wearing a black and white floral blouse, keys and radio clipped to her hip pocket, with her arms crossed as she looks off into the distance.
A PWD staff member with long braids tied back, wearing a blue PWD "At your service" t-shirt" sits behind a table at an open house with a huge smile.
3 PWD employee having a conversation, all wearing dark blue PWD hoodies or jackets, two wearing baseball caps. One in the center faces the camera while the other two are facing him, and we can see "Safety is no accident" and the PWD logo on their backs.
A scientist with dark textured hair in two braids, wearing safety glasses, a lab coat, and disposable gloves, looks across a lab table towards the camera with a small smile.

We test and monitor at every step: from the rivers, through treatment, and to distribution. Customer service supports it all.

We welcome you to the 2026 Drinking Water Quality Report!

This annual document demonstrates how we protect Philadelphia’s drinking water from the source to the tap. Our staff is dedicated to ensuring safe, reliable drinking water. We deliver top-quality water to Philadelphia’s homes, businesses, and communities 24 hours a day, every day.

We are planning for tomorrow – and for years to come. These crucial plans address residents’ top water quality concerns, including removing lead plumbing and “forever” chemicals like PFAS, as shown in responses to our latest annual customer survey.

We are piloting new programs to find and remove lead from plumbing in properties across the city over the next decade. We’re also offering free water testing for lead at local schools and childcare facilities.

We are upgrading our drinking water treatment plants with advanced technology to prepare for new Per- and Polyfluoroalkyl Substances (PFAS) regulations when they take effect.

The decades-long Water Revitalization Plan will enable us to continue providing safe, reliable drinking water for future generations, thanks to multiple infrastructure projects and upgrades. The work makes our system more resilient for emergencies.

All of this essential work aligns with our five-year Strategic Plan, including building resilient infrastructure and supporting operational excellence. Through responsible spending, we keep the work as cost-efficient as possible for our customers.

For PWD staff, we know the importance of tap water you can trust—and we will continue to deliver.

Sincerely,

Ben Jewell, Commissioner

Philadelphia Water Department
1101 Market St.
Philadelphia, PA 19107

Public Water System ID #PA1510001

Paul Fugazzotto II
Assistant Deputy Commissioner, Public Affairs
(215) 683-3428

Please share this report with all people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand and mail.

water.phila.gov/2025‑quality

To receive a printed copy of this report, please email: waterquality@phila.gov.

Some people may be more vulnerable to contaminants in drinking water than the general population.

Immuno-compromised persons, such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS and other immune system disorders, and some elderly people and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers.

U.S. Environmental Protection Agency (EPA)/Centers for Disease Control (CDC) guidelines on appropriate means to lessen the risk of drinking water contaminants are available from the Safe Drinking Water Hotline: (800) 426‑4791.

a speech bubble with a question mark inside it
Survey says…!

We’ve included some common customer questions based on recent survey data.

Look for this symbol throughout the document. You’ll find answers and information about common customer concerns.

A closer look

These quick guides are included to help interpret some of the tests we do.

The charts and graphs help you see the data in a new way. We include information on how and why we do these tests, and what it means for you!

You can find the full data tables at the end of the report.

An example of a chart showing PWD's water quality results
Three PWD team members walk along the bed of a shallow creek, monitoring the condition of the tributary before it joins a larger waterway upstream of our plant intakes.

Philadelphia’s water comes from the Delaware River Watershed. The watershed begins in New York State and extends 330 miles south to the mouth of the Delaware Bay. Both the Schuylkill and Delaware Rivers are part of the Delaware River Watershed.

We take a holistic approach, beginning with Philadelphia’s water supply. We monitor waterways across the watershed and look for potential sources of contamination. We keep track of water availability and flow.

Our wide range of tools for protecting water sources includes:

Research
  • We study regional influences, such as natural gas drilling, and global change, like sea level rise.
Projects in the field
  • We protect against stormwater and agricultural runoff.
  • We monitor contaminants and evaluate how they may affect our drinking water.
Partnerships
  • We team up with organizations across the region to protect our entire watershed.
Emergency Response
  • We use advanced computer modeling and notification systems to protect against spills and accidents that happen upstream.
A map showing the Delaware and Schuylkill River Watersheds, which supply Philadelphia’s water. The map includes the entire eastern border of Pennsylvania.The Delaware watershed covers and loosely follows that border, extending farther west into PA than it does east into NJ, including Allentown, Reading, and Philadelphia, PA, Trenton New Jersey, and downstream of us, Wilmington, DE. The Schuylkill watershed is a subsection of the Delaware’s, on the west side, extending from north and west of Reading southeast to Philadelphia, where the Schuylkill River joins the Delaware.

Philadelphia’s source watersheds

  Delaware River Watershed

  Schuylkill River Watershed

An aerial view of the newly refinished Flat Rock Dam in Manayunk shows the Schuylkill River on the left, the Manayunk Canal towards the right, and the reopened dam and related structures in the center.

We recently reconnected the Manayunk Canal with the Schuylkill River, reintroducing fresh water flow at the Flat Rock Dam.

A historic dam

Flat Rock Dam supported local industry from the 1820s to the 1940s by funneling water into the factory-lined Manayunk Canal.

The canal was closed in the 1940s. Fresh water flow was cut off for decades, leading to stagnant water, algal blooms, odors, and trash.

Restoring the canal

We built new structures to connect the waterways. A new intake system will control the flow of water into the canal, as needed. These upgrades help improve water quality and protect our water sources.

A successful first year

In the year or so since flow has returned to the Manayunk Canal, we’ve seen dramatic improvements in the water quality in the canal.

Wildlife, like herons, highlight the canal’s water quality. PWD introduced mussels to study their impact on water quality in the canal.

Great Blue Heron standing quietly amidst lush foliage near the Manayunk Canal.

A man with light skin and short white hair and beard, in a blue, short-sleeved, button-down shirt holds up a pair of mussels, one in each hand. They are small brown ovals, about an inch wide and 2 inches long, with dark and light striations. A waterway is visible behind him.

We have three drinking water treatment plants.

Baxter pulls water from the Delaware River. Queen Lane and Belmont draw from the Schuylkill.

Each plant has a service area. Some areas in Philadelphia receive a mix from multiple treatment plants.

Treatment plants are an early and important step in water’s journey.

Use this map or enter your address to see where your water is treated:

a simplified map of Philadelphia, quartered by Market and Broad Streets, shows the Schuylkill and Delaware rivers, PWD's 3 drinking water treatment plants, and the general areas they serve. Belmont and Queen Lane sit on opposite sides of the Schuylkill near where it enters city limits, and get their water from it, while Baxter is on, and draws from, the Delaware River in the Northeast. Queen Lane serves the Northwest, Baxter serves the Northeast, Far Northeast, and much of North Philly. South Philly, Center City, and areas where their service areas meet receive a mix from both plants. Belmont serves everything west of the Schuylkill, though most of that area also receives some of the Baxter/Queen Lane mix.
key indicating what the colors/patterns of shading in the map mean (map's alt text provides a detailed description)

These are some of the stages water goes through during normal operating conditions.

Raw water is drawn from our rivers by pumping stations that transport it to our Water Treatment plants, where it undergoes six stages of treatment: 1, Natural Sedimentation, where Potassium permanganate is added and water is allowed to sit so particles can naturally settle to the bottom. 2, Chemical Addition, where Ferric Chloride, Lime, and Sodium hypochlorite are added. 3, Flocculation. 4, Sedimentation. More Sodium hypochlorite is added on the way to step 5, Filtration. 6, Final Chemical Treatment, where Fluoride, Zinc Orthophosphate, Ammonia, and more Sodium Hypochlorite are added, before water is pumped out through our Distribution system.
Background

Per- and Polyfluoroalkyl Substances (PFAS) are a group of long-lasting, harmful chemicals used in consumer products. Our goal is to ensure your water is safe.

We have monitored for PFAS in our source water since 2020. Our routine tests show levels are consistently low.

What we’re doing at our facilities

Scientists at PWD are evaluating options to effectively remove PFAS during treatment.

We’ve identified Powdered Activated Carbon (PAC) as a potential solution because our levels are consistently low.

We already use PAC occasionally to address taste and odor concerns. We’re adding more PAC storage and treatment capacity to continuously remove PFAS at our Water Treatment Plants.

an illustration showing two structures that look like grain silos, labeled New PAC Storage, adjacent to a Pre-Treatment Basin. Off to the side, there is a water droplet icon in a circle and the text "This work is part of the Water Revitalization Plan."
How PAC works

PAC is added to water at the treatment plant. Microscopic PFAS particles attach to the surface and to the inside of the carbon. The PAC then settles to the bottom of the basin, and the water continues on in the treatment process.

An illustration showing PAC and PFAS particles on a microscopic scale. Powdered Activated Carbon is shown as larger dark blobs, replete with cracks and crevices, and little white dots representing PFAS particles fit inside those crevices. PFAS flow into and attach to carbon, which then settles to the bottom. We see several carbon blobs collecting PFAS particles as they sink through water, and many more settled at the bottom, speckled with little dots of PFAS.
Two PWD scientists in our lab, wearing white lab coats, safety glasses, and disposable gloves, analyze water samples. Nearest the camera, a woman with light brown skin and dark hair in a low bun operates machinery.
Scientists in our labs test treated drinking water for water quality.

We test our treated water for about 100 regulated contaminants, ranging from organisms, such as bacteria, to chemicals, such as nitrate.

Chlorine + Ammonia

Chlorine protects us from organisms found in untreated water that can cause disease. Ammonia is added to make the chlorine last longer and reduce the bleach-like smell.

Fluoride

All water contains some fluoride. We adjust the natural levels slightly to help protect your teeth against decay.

Zinc orthophosphate

Zinc orthophosphate is a compound that helps form a protective coating inside pipes. It prevents corrosion (or breaking down over time).

2 laboratory staff members collecting water samples in a fire station. One, wearing a blue PWD polo shirt, fills a sample bottle from a test tap in a gray utility box on a wall, while the other, back to the camera, makes notes on clipboard.
We travel the city to collect samples of drinking water from fire and police stations, pumping stations, and more.

We have about 3,100 miles of water mains that deliver clean tap water to customers.

To ensure water stays safe as it moves from the plant to you, we take samples and monitor real-time water quality data 24/7.

We hear from customers who tell us their water sometimes smells like chlorine. Taste and odor concerns are common, and we care about these things, too!

We use chloramine (a combination of chlorine and ammonia) for disinfection. Chloramine plays an important role in our drinking water treatment: protecting us from organisms that can cause disease.

Our process

We add chlorine when water enters our drinking water treatment plants. We add ammonia to change chlorine to chloramine before it leaves our treatment plants.

We monitor levels to make sure they stay within ranges that meet our standards and regulatory requirements.

We test for residual chlorine levels throughout our distribution system, too. Residual chlorine is part of the disinfection process. We collect samples from a range of City-owned buildings, like fire stations, police stations, and other facilities.

A smell or taste of chlorine is normal for our system. We do everything possible to deliver great-tasting (and safe) drinking water.

A common concern

Last year, 1 in 5 calls from customers about taste and odor were about chlorine. Taste and odor concerns also make up about 20% of concerns from our annual customer survey respondents.

Did you know?

Seasonal changes can impact taste and odor. Warmer water temperatures in the summer can reduce chloramine levels. Colder weather can make the smell more noticeable.

Three laboratory staff members pause to smile for the camera in the basement of a fire station. They are holding various tools used for collecting water samples.

Tested throughout the distribution system.

Most recent results:
A chart showing the range of acceptable levels of Residual Chlorine in parts per million (ppm). The lowest level allowed is indicated at 0.2 ppm, while the highest level allowed is indicated at 4.0 ppm. PWD's monthly average is shown to be right in the middle, indicated as a range shaded with diagonal lines from a just above 1.5 to just above 2.5 ppm. (Exact range is 1.54–2.54 ppm)
What the data means for you

These tests confirm we have the proper levels of disinfection. The data means we know the water is safe after it leaves the treatment plants!

Bottom line

Better than standards.

When water leaves a water main, it enters a property’s service line. From there, the property’s plumbing system carries water to the taps or fixtures we use every day at home, school, or work.

This is usually not a water quality issue. Pressure in the water main creates air bubbles in water. When you fill a glass with tap water, the bubbles rise from the bottom of the glass and are released at the top.

Contact us to report a water quality issue if the bubbles don’t disappear after a few seconds.

a glass of water with some cloudiness at the top, but the bottom is clear

Three kids walking away from the camera on colorfully painted concrete, each holding a reusable water bottle with the PWD logo on it.

We are committed to working with our educational partners to keep lead out of drinking water at schools and childcare facilities in Philadelphia.

We’ve always supported testing for lead plumbing at public schools. Now, we’re also offering free testing for all schools and childcare facilities, including daycares, charter schools, and private schools.

Learn more: Drinking Water Sampling for Schools & Childcares

a simple geometric illustration of a school

The service line is the pipe that carries clean water into your property from the city’s network of water mains. This pipe material can affect your water quality.

The service line connects the water main under the street to the water meter in the customer's basement. There is typically a "curb stop" in the middle that can be accessed from a port in the sidewalk.
Pipe materials

Newer service lines are made of a non-lead material, like copper or plastic.

Older homes may have lead or galvanized metal in some part of their service line.

If your home has a pipe with lead or galvanized metal, follow the instructions below.

See more: Service Line Materials

Service Line Material Map

Our online map shares any known records about the materials in your property’s service line. It also offers guidance, based on each property’s records.

Explore the map

Illustration of a hand holding up a cell phone next to a computer monitor, with both screens showing the Service Line Map.

Incomplete records: Many service lines are categorized like this if we have partial or incomplete records for the service line. If your record is incomplete, the service line material is “lead status unknown,” but the material may still be lead. If you have a record of your service line material or believe our records are incorrect, report your service line material. We will update our records.

Get rid of the water sitting in plumbing.

Run fast, cold water from a faucet for 3–5 minutes. This will flush out water that’s been sitting in your pipes.

When: If you haven’t used water for 6 hours or more—usually first thing in the morning when you wake up, and when you come home after work or school.

If your property has a lead service line: Flushing is important to do every day.

Cost: It costs pennies (or less) per day!

Fresh water starts at our water mains.

diagram shows a section of water main with an arrow labeled "start" pointing away from it, along a customer's service line. The pipe enters the basement, where the water meter is, and then another section of pipe carries it to the rest of the house. A second arrow points upward to the first fixture it reaches where water can be run, to flush the pipes, typically a basement utility sink or bathtub or sink with aerator removed on the lowest level with a bathroom.

Running the tap gets rid of water sitting in pipes.

How flushing works

When you run your tap, it flushes away water that’s been sitting in your home’s plumbing and replaces it with fresh water from the water main. Run the tap until fresh water from the main comes through. Use longer times if your property is set back further from the street.

If lead is found in water, the source is somewhere in a property’s plumbing.

cutaway diagram of a small brick home typical of Philadelphia row houses, showing the service line bringing fresh water from the water main under the street, into the basement of the home, where the water meter is located, and then pipes carry the water to fixtures in the home.
a small section of a property's service line is visible between the exterior wall (usually at the front of the property) and the building's water meter.
In part of a service line:

This is one of the first places to look for lead.

a sink
In a home’s older fixtures & valves:

Lead can also be in solder where pipes are joined.

Age matters:

Older fixtures and buildings are more likely to contain lead. Lead was used less after the 1950s, but fixtures and solder could still contain lead. Brass fixtures could contain lead until as late as 2014.

Zinc orthophosphate, added during treatment, forms a protective coating on the inside of pipes.

For over 30 years, Philadelphia has successfully used this process to reduce the amount of lead that can dissolve from plumbing into water.

Different building plumbing systems and usage patterns can affect how well corrosion control works.

illustration of a pipe with very little buildup on the inside, so water can flow through it easily and remain clean and clear
With successful corrosion control
pipe shown with corrosion and residue built up on the inside, impeding the flow, and particles that have broken loose are visible in the water.
Without corrosion control
We know it works because we test

Tests at homes with lead plumbing show our treatment is working: corrosion control keeps lead levels below state and federal limits.

A PWD scientist with short brown hair and beard, wearing safety goggles, a white lab coat, and blue disposable gloves, leans over a workbench, carefully using a pipette to transfer water from a sample collection bottle to a row of test tubes for analysis.
PWD scientist analyzes samples in our metals laboratory.
A worker with short, light brown hair and facial hair, wearing safety glasses and a neon yellow safety vest, stands smiling in front of a white work truck holding up a coil of new copper piping.

Whether or not to replace a service line depends on the property owner. If you aren’t able to replace a line, our treatment, plus flushing, will still keep your water safe. If you are considering replacement, here is information that can help.

Replacement options

The Homeowner Emergency Loan Program (HELP) offers zero-interest loans to replace lead or galvanized service lines. Customers have 5 years to pay off the loan.

Learn more: HELP Loans

There are other options for replacing a lead or galvanized service line, including hiring a private plumber.

Read more: Replacement options

Peering under the bent arm of an excavator, we see a worker wearing yellow gloves, hard hat, and reflective safety vest is seen from the knees up, standing in a hole in the sidewalk in front of a brick building, with a shovel poised to keep digging.
We’re piloting other programs

We’re currently planning other ways for customers to replace service lines made of lead or galvanized metal.

If PWD offers to replace your line, take advantage and sign the permission form!

Testing new ways to verify service line material

We’re exploring technology that can check the material of the buried lines in less disruptive ways.

A contractor in a safety vest stands on the sidewalk in front of some row homes, holding a rod with wires connected to the top in a hole, using acoustic vibrations to check the material of a buried service line.
Using acoustics and vibrations to check the material of a buried service line.

Every three years, we collect water samples from homes that have lead service lines. This is required by EPA’s Lead and Copper Rule. This rule requires that 90% of water samples have lead levels less than 15 parts per billion (ppb).

Our test results are consistently below this limit.

Hands with warm brown skin and long mint-colored fingernails filling sample collection bottles from a sink faucet.

Yes! We conduct free water tests for customers with concerns about lead plumbing in their home.

Request a test to get started.

Requests are processed as they are received. We are currently experiencing an increase in requests. We appreciate your patience!

A scientist stands by a lab table, wearing safety glasses, a white lab coat, and blue disposable gloves, examining a water sample collection bottle, with several others lined up on the table and various machines visible in the background.

Tested at customer homes with confirmed lead service lines.

Most recent results:
lead levels plotted on a chart with a vertical scale of 0 to 16 parts per billion, with lines at 2 ppb intervals. The highest level allowed is indicated at 15 ppb. Results from 2017, 2019, 2022, and 2025 are shown - 2019 is between the 2.0 and 4.0 ppb lines, while the other three are right around the 2.0 ppb line A note to the right says "The last 4 rounds of testing show levels well below limits." Below the chart, it says "For each round: We take samples from 50-100 homes that have lead service lines."
How we use the results

We use the results from our tests to optimize our corrosion control process on a regular basis.

Bottom line

Results show our corrosion control process is effectively reducing the risk of lead plumbing.

All of PWD’s results are better than the required federal levels designed to protect public health.

This data shows how our processes keep your drinking water safe.

By reporting the results in these tables, we are meeting a requirement of the EPA.

We test for contaminants that could pose health risks to people with special health concerns. Our water meets or exceeds requirements for each of these regulated contaminants.

Three PWD scientists in our lab, all wearing white lab coats, safety glasses, and disposable gloves, analyze water samples. Nearest the camera, a woman with light brown skin and dark hair in a low bun operates machinery.
PWD scientists in our Water Analytics Laboratory.

Many of these results are reported as “parts per million (ppm)” or “parts per billion (ppb)”.

Parts per million (ppm)

Denotes 1 part per 1,000,000 parts, which is equivalent to two‑thirds of a gallon in an Olympic‑sized swimming pool.

an illustration of a large swimming pool with lap lanes overlaid with a magnifying glass showing a gallon milk jug 2/3 full of water
Parts per billion (ppb)

Denotes 1 part per 1,000,000,000 parts, which is equivalent to half a teaspoon in an Olympic‑sized swimming pool.

an illustration of a large swimming pool with lap lanes overlaid with a magnifying glass showing measuring spoons, with the smallest, labeled "1/2 TSP" full of something
Parts per trillion (ppt)

Denotes 1 part per 1,000,000,000,000 parts, which is equivalent to one drop in 20 Olympic‑sized swimming pools.

an illustration of twenty large swimming pools overlaid with a magnifying glass showing an eye dropper releasing one drop of something

Here are definitions for some words and phrases we use in the report and in our data tables.

  • Action Level: The concentration of a contaminant which, if exceeded, triggers treatment or other requirements that a water system must follow. The action level is not based on one sample; instead, it is based on many samples.
  • Alkalinity: A measure of the water’s ability to resist changes in the pH level and a good indicator of overall water quality. Although there is no health risk from alkalinity, we monitor it to check our treatment processes.
  • E. coli (Escherichia coli): A type of coliform bacteria that is associated with human and animal fecal waste.
  • gpg (grains per gallon): A unit of water hardness. One grain per gallon is equal to 17.1 parts per million.
  • Level 1 Assessment: A study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in our water system.
  • Level 2 Assessment: A very detailed study of the water system to identify potential problems and determine (if possible) why an E. coli MCL violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions.
  • Locational Running Annual Average (LRAA): We calculate the average of samples taken from each location every quarter (3 months), and then the average of the last four quarterly averages to get the LRAA.
  • MCL (Maximum Contaminant Level): The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.
  • MCLG (Maximum Contaminant Level Goal): The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.
  • MRDL (Maximum Residual Disinfection Level): The highest level of disinfectant that is allowed in drinking water. The addition of a disinfectant is necessary for the control of microbial contaminants.
  • MRDLG (Maximum Residual Disinfection Level Goal): The level of a disinfectant in drinking water below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.
  • Minimum Residual Disinfection Level: The minimum level of residual disinfectant required at the entry point to the distribution system.
  • NTU (nephelometric turbidity units): Turbidity is measured with an instrument called a nephelometer. Measurements are given in nephelometric turbidity units.
  • Pathogens: Bacteria, virus, or other microorganisms that can cause disease.
  • pCi/L (Picocuries per liter): A measure of radioactivity.
  • PFAS: Human-made perfluoroalkyl and polyfluoroalkyl substances used in industrial applications and a wide range of consumer products. PFAS compounds are found around the world and are not solely in water.
  • ppm (parts per million): Denotes 1 part per 1,000,000 parts, which is equivalent to two thirds of a gallon in an Olympic-sized swimming pool.
  • ppb (parts per billion): Denotes 1 part per 1,000,000,000 parts, which is equivalent to half a teaspoon in an Olympic-sized swimming pool.
  • μg/L (Microgram per liter): One microgram per liter is equal to one part per billion.
  • ppt (parts per trillion): Denotes 1 part per 1,000,000,000,000 parts, which is equivalent to one drop in 20 Olympic-sized swimming pools.
  • SMCL (Secondary Maximum Contaminant Level): Non-enforceable Federal water quality guidelines that are established for managing aesthetic and cosmetic conditions of water (e.g. taste, odor, color).
  • SOC (Synthetic Organic Chemical): Commercially made organic compounds, such as pesticides and herbicides.
  • Total Coliform: Coliforms are bacteria that are naturally present in the environment. Their presence in drinking water may indicate that other potentially harmful bacteria are also present.
  • THAAs (Total Haloacetic Acids): A group of chemicals known as disinfection byproducts. These form when a disinfectant reacts with naturally occurring organic and inorganic matter in the water.
  • TOC (Total Organic Carbon): A measure of the carbon content of organic matter. This measure is used to indicate the amount of organic material in the water that could potentially react with a disinfectant to form disinfection byproducts.
  • TTHMs (Total Trihalomethanes): A group of chemicals known as disinfection byproducts. These form when a disinfectant reacts with naturally occurring organic and inorganic matter in the water.
  • Treatment Technique: A required process intended to reduce the level of a contaminant in drinking water.
  • Turbidity: A measure of the clarity of water related to its particle content. Turbidity serves as an indicator for the effectiveness of the water treatment process. Low turbidity measurements, such as ours, show the significant removal of particles that are much smaller than can be seen by the naked eye.
  • VOC (Volatile Organic Chemicals): Organic chemicals that can be either man-made or naturally occurring. These include gases and volatile liquids.
  • WTP: Water Treatment Plant

Public drinking water systems monitor their treated drinking water for approximately 100 regulated contaminants. These regulatory parameters are defined within federal rules, such as the Revised Total Coliform Rule, Surface Water Treatment Rule, Disinfectants and Disinfection Byproducts Rules, Lead and Copper Rule, and the Radionuclides Rule.

We monitor for the regulated parameters listed below.

Any contaminants found are noted in the tables in the following section.

Inorganic Chemicals
  • Antimony
  • Arsenic
  • Barium
  • Beryllium
  • Cadmium
  • Chromium
  • Copper
  • Cyanide
  • Fluoride
  • Lead
  • Mercury
  • Nickel
  • Nitrate
  • Nitrite
  • Selenium
  • Thallium
Synthetic Organic Chemicals
  • 2,3,7,8 – TCDD (Dioxin)
  • 2,4 – D
  • 2,4,5 – TP (Silvex)
  • Alachlor
  • Atrazine
  • Benzopyrene
  • Carbofuran
  • Chlordane
  • Dalapon
  • Di(ethylhexyl) adipate
  • Di(ethylhexyl) phthalate
  • Dibromo­chlo­ro­pro­­pane
  • Dinoseb
  • Diquat
  • Endothall
  • Endrin
  • Ethylene Dibromide
  • Glyphosate
  • Heptachlor
  • Heptachlor epoxide
  • Hexachlo­ro­ben­zene
  • Hexachlo­ro­cyc­lo­­penta­diene
  • Lindane
  • Methoxychlor
  • Oxamyl
  • PCBs Total
  • Penta­chlo­ro­­phe­­nol
  • Picloram
  • Simazine
  • Toxaphene
Volatile Organic Chemicals
  • Benzene
  • Carbon Tetrachlo­ride
  • 1,2-Dichlo­ro­­e­thane
  • o-Dichlo­ro­ben­­zene
  • p-Dichlo­ro­ben­­zene
  • 1,1-Dichlo­ro­­eth­y­lene
  • cis-1,2-Dichlo­ro­eth­y­lene
  • trans-1,2-Dichlo­ro­­eth­y­lene
  • Dichloro­-me­thane
  • 1,2-Dichloro­pro­pane
  • Ethylben­zene
  • Mono­chlo­ro­ben­zene
  • Styrene
  • Tetrachlo­ro­eth­­y­lene
  • Toluene
  • 1,2,4-Trichlo­­ro­ben­­zene
  • 1,11-Trichlo­­ro­­ethane
  • 1,1,2-Trichlo­ro­­ethane
  • Trichloro-­eth­y­lene
  • o-Xylene
  • m,p-Xylenes
  • Vinyl Chloride
Radiological Contaminants
  • Uranium
  • Alpha Emitters
  • Radium 226
  • Radium 228
Perfluoroalkyl and Polyfluoroalkyl Substances
  • PFOA
  • PFOS
  • PFNA
  • PFBS
  • PFHxS
  • HFPO-DA (GenX)
Other factors that can impact drinking water
Appealing to Your Senses

We work to ensure your water looks, tastes and smells the way it should.

To meet all water quality taste and odor guidelines, we test for the following: alkalinity, aluminum, chloride, color, hardness, iron, manganese, odor, pH, silver, sodium, sulfate, total dissolved solids, turbidity, and zinc.

Temperature and Cloudiness

The temperature of the Schuylkill and Delaware Rivers varied seasonally in 2025 from approximately 32°–95° Fahrenheit. PWD does not treat the water for temperature.

Cloudiness in tap water most commonly happens in the winter, when the cold water from the water main is warmed up quickly in household plumbing. Cold water and water under pressure can hold more air than warmer water and water open to the atmosphere.

When cold winter water comes out of your tap, it’s simultaneously warming up and being relieved of the pressure it was under inside the water main and in your plumbing. The milky white color is actually just tiny air bubbles. If you allow the glass to sit undisturbed for a few minutes, you will see it clear up gradually.

EPA’s Action Level: For a Representative Sampling of Customer HomesIdeal Goal (EPA’s MCLG)90% of PWD Customers’ Homes Were Less Than or Equal toNumber of Homes Considered to Have Elevated LevelsRange of Tap Sampling ResultsViolationSource
Lead90% of homes must test less than 15 ppb0 ppb2.0 ppb1 out of 1060–21 ppbNoCorrosion of household plumbing;
Erosion of natural deposits
Copper90% of homes must test less than 1.3 ppm1.3 ppm0.210 ppm0 out of 1060.000–0.464 ppmNoCorrosion of household plumbing; Erosion of natural deposits; Leaching from wood preservatives

When lead is found in drinking water, it comes from plumbing. Lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. PWD is responsible for providing high-quality drinking water and removing lead pipes, but cannot control the variety of materials used in plumbing components in your home. You share the responsibility for protecting yourself and your family from the lead in your home plumbing. You can take responsibility by identifying and removing lead materials within your home plumbing and taking steps to reduce your family’s risk. Before drinking tap water, flush your pipes for several minutes by running your tap, taking a shower, doing laundry, or washing a load of dishes. You can also use a filter certified by an American National Standards Institute-accredited certifier to reduce lead in drinking water. If you are concerned about lead in your water and wish to have your water tested, request a test.

Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the EPA. Learn more about Lead Plumbing & Water Quality →

PWD monitors for IOC more often than required by EPA.

ChemicalHighest Level Allowed (EPA’s MCL)Ideal Goal (EPA’s MCLG)Highest resultRange of Test Results for the YearViolationSource
Antimony0.006 ppm0.006 ppm0.0007 ppm0–0.0007 ppmNoDischarge from petroleum refineries; Fire retardants; Ceramics; Electronics; Solder
Barium2 ppm2 ppm0.043 ppm0.024–0.043 ppmNoDischarges of drilling wastes; Discharge from metal refineries; Erosion of natural deposits
Chromium100 ppb100 ppb2 ppb0–2 ppbNoDischarge from steel and pulp mills; Erosion of natural deposits
Fluoride2 ppm*2 ppm*0.75 ppm0.68–0.75 ppmNoErosion of natural deposits; Water additive which promotes strong teeth; Discharge from fertilizer and aluminum factories
Nitrate^10 ppm10 ppm5.3 ppm0.509–5.3 ppmNoRunoff from fertilizer use; Leaching from septic tanks; Erosion of natural deposits
  • * EPA’s MCL and MCLG is 4.0 ppm, but PA DEP has set this lower MCL and MCLG which takes precedence.
  • ^ Nitrate in drinking water at levels above 10 ppm is a health risk for infants of less than six months of age. High nitrate levels in drinking water can cause blue baby syndrome. Nitrate levels may rise quickly for short periods of time because of rainfall or agricultural activity. If you are caring for an infant, you should ask for advice from your health care provider.

PWD also monitored for Arsenic, Beryllium, Cadmium, Cyanide, Mercury, Nitrite, Selenium, and Thallium in 2025; all results were below respective parameter detection limits.

Most recent tests were done in 2023.

Highest Level Allowed (EPA’s MCL)Ideal Goal (EPA’s MCLG)Highest resultRange of Test Results for the YearViolationSource
Alpha Emitters15 pCi/L0 pCi/L5.32 pCi/L0–5.32 pCi/LNoErosion of natural deposits

Continuously monitored at Water Treatment Plants

Sample LocationMinimum Disinfectant Residual Level AllowedLowest Level DetectedYearly RangeViolationSource
Baxter WTP0.20 ppm2.35 ppm2.35–3.51 ppmNoWater additive used to control microbes
Belmont WTP0.20 ppm1.77 ppm1.77–2.82 ppmNoWater additive used to control microbes
Queen Lane WTP0.20 ppm2.00 ppm2.00–3.90 ppmNoWater additive used to control microbes

Tested throughout the Distribution System. Over 360 samples collected throughout the City every month.

Sample LocationMaximum Disinfectant Residual AllowedHighest Monthly AverageMonthly Average RangeViolationSource
Distribution System4.0 ppm2.54 ppm1.54–2.54 ppmNoWater additive used to control microbes
ChemicalEPA’s SMCLBaxter WTP One Year Range*Belmont WTP One Year Range*Queen Lane WTP One Year Range*Violation*Source
Chloride250 ppm53–142 ppm67–300 ppm76–397 ppmNoMain component of many salts, may increase in winter months; Erosion of natural minerals; Used in the water treatment process in the form of ferric chloride.
Copper1.0 ppm0.032–0.058 ppm0.007–0.036 ppm0.023–0.038 ppmNoCorrosion of copper pipes in premise plumbing; Erosion of natural deposits.
Fluoride2.0 ppm^0.71 ppm0.75 ppm0.68 ppmNoErosion of natural deposits; Water additive that promotes strong teeth; Discharge from fertilizer and aluminum factories.
Iron0.3 ppm0 ppm0–0.016 ppm0–0.017 ppmNoCorrosion of iron water mains and premise plumbing; Erosion of natural minerals; Used in the water treatment process in the form of ferric chloride.
pH6.5-8.57.03–7.257.09–7.347.12–7.31NoAdjusted during the water treatment process.
Sulfate250 ppm6.74–16.7 ppm17.90–61.80 ppm18.50–54.20 ppmNoErosion of natural minerals; Runoff from mining operations.
Total Dissolved Solids500 ppm134–336 ppm292–582 ppm262–808 ppmNoErosion of natural minerals; May increase during winter months due to road salt runoff or during drought conditions.

PWD also monitored for Aluminum, Color, Manganese, and Silver in 2025; all results were below respective parameter detection limits.

  • * Individual results are averaged monthly and compliance is based on running annual average.
  • ^ EPA’s MCL and MCLG is 4.0 ppm, but PA DEP has set this lower MCL and MCLG which takes precedence.

Tested throughout the Distribution System. Over 400 samples collected throughout the City each month.

Highest Level Allowed (EPA’s MCL)Ideal Goal (EPA’s MCLG)Highest Monthly % or Yearly Total of Positive SamplesMonthly Range (% of Samples)ViolationSource
Total ColiformNo more than 5% of samples can test positive in a single month*00.30%0%–0.3%NoNaturally present in the environment
E. coli00.30%0%–0.3%NoHuman or animal fecal waste.
  • * Every sample that is positive for total coliforms must also be analyzed for E. coli. If a system has two consecutive total coliform positive samples, and one is also positive for E. coli, then the system has an MCL violation. There were no Level 1 or Level 2 assessments required under the Revised Total Coliform Rule in 2025.

Tested at Water Treatment Plants

Treatment Technique RequirementBaxter WTP One Year AverageBelmont WTP One Year AverageQueen Lane WTP One Year AverageViolationSource
Percent of Removal Required25–45%25–45%25–35%N/ANaturally present in the environment
Percent of Removal Achieved*46–69%23–63%36–72%NoNaturally present in the environment
Number of Quarters out of Compliance*000NoNaturally present in the environment
  • * PWD achieved TOC removal requirements in all quarters of 2025 at all WTPs. Compliance is based on a running annual average computed quarterly. The numbers shown represent a range of TOC results in weekly samples.

A measure of clarity. Tested at water treatment plants.

Baxter WTPBelmont WTPQueen Lane WTPViolationSource
Treatment Technique Requirement: 95% of samples must be at or below 0.300 NTU100% below 0.300 NTU100% below 0.300 NTU100% below 0.300 NTUNoSoil runoff, river sediment
Highest single value for the year0.107 NTU0.205 NTU0.091 NTUNoSoil runoff, river sediment

We are required to monitor your drinking water for specific contaminants on a regular basis. The results of this monitoring indicate whether or not your drinking water meets health standards. PWD continuously operates and monitors water quality from a total of 160 filters at three drinking water treatment plants. On March 5, 2026, continuous on-line turbidity monitoring was interrupted on one of our filters. On March 7, 2026, Filter #10 at the Queen Lane Plant was found in service without turbidity monitoring for a period of 50.3 hours. The monitoring interruption was a result of an internal sensor error due to excess moisture inside the sensor, creating an artificial steady turbidity reading, until operators recognized the data trend was not responding on March 7, 2026. During this single filter monitoring interruption, the combined flow from the plant filters at the Queen Lane Plant was continuously sampled and monitored with no change in turbidity levels. The sensor issue was addressed, and additional checks have been put in place to ensure it does not occur again. No water quality emergency occurred due to the monitoring interruption, and this notice is for informational purposes only.

Highest Level Allowed (EPA’s MCL) – Running Annual AverageRunning Annual Average 2025*System-wide Range of ResultsViolationSource
Total Trihalomethanes (TTHM)80 ppb51 ppb18–90 ppbNoBy-product of drinking water disinfection
5 Haloacetic Acids (HAA5)60 ppb41 ppb2–86 ppbNoBy-product of drinking water disinfection
  • * Monitoring is conducted at 16 locations throughout the City of Philadelphia.
    This result is the highest locational running annual average in 2025.

System-wide range of results

ChemicalHighest Level Allowed (MCL)Ideal Goal (MCLG)Highest ResultSystem Wide Range of Results*Violation^Source
EPA†PA DEPEPA†PA DEP
PFOA4 ppt14 ppt0 ppt8 ppt6.1 ppt2.6–6.1 pptNoDischarge from manufacturing facilities and runoff from land use activities.
PFOS4 ppt18 ppt0 ppt14 ppt4.6 ppt1.6–4.6 pptNoDischarge from manufacturing facilities and runoff from land use activities.
PFNA10 pptN/A10 pptN/A2.6 ppt0–2.6 pptNoDischarge from manufacturing facilities and runoff from land use activities.
PFBS‡Hazard IndexN/AHazard IndexN/A6.1 ppt1.7–6.1 pptNoDischarge from manufacturing facilities and runoff from land use activities.
PFHxS10 pptN/A10 pptN/A1.7 ppt0–1.7 pptNoDischarge from manufacturing facilities and runoff from land use activities.
(HFPO-DA)/GenX10 pptN/A10 pptN/A0 ppt0 pptNoDischarge from manufacturing facilities and runoff from land use activities.
  • * Samples were collected on 1/22/2025, 4/14/2025, 7/14/2025, 10/6/2025
  • ^ Compliance for 2025 was based on Running Annual Averages at each Water Treatment Plant compared to Pennsylvania Department of Environmental Protection’s (PA DEP) MCLs.
  • † Compliance with EPA MCL monitoring begins in 2027. Meeting MCLs is required beginning in 2029.
  • ‡ PFBS does not have an individual MCL but is included in Hazard Index calculation

For more information, please see PFAS Management.

ChemicalTesting PeriodAverageRange
PFOA1/8/2024–10/7/20244.6 ppt0–8.1 ppt
PFOS1/8/2024–10/7/20243.6 ppt0–6.0 ppt
PFHxA1/8/2024–10/7/20245 ppt0–9.1 ppt
PFPeA1/8/2024–10/7/20244.9 ppt0–9.9 ppt
PFBS1/8/2024–10/7/20243.6 ppt0–10.0 ppt
PFBA1/8/2024–10/7/20242.3 ppt0–7.6 ppt
PFNA1/8/2024–10/7/20240.8 ppt0–4.5 ppt
PFHpA1/8/2024–10/7/20241 ppt0–3.3 ppt

In 2024, PWD performed special monitoring as part of the Unregulated Contaminant Monitoring Rule (UCMR), a nationwide monitoring effort conducted by the EPA. Unregulated contaminants are those that do not yet have a drinking water standard set by the EPA. The purpose of monitoring for these contaminants is to help the EPA decide whether the contaminants should have a standard. For more information concerning UCMR, visit these websites: EPA: Fifth Unregulated Contaminant Monitoring Rule or Unregulated Contaminant Monitoring Rule on DrinkTap.org.

11-chloroeicosafluoro-3-oxaundecane-1-sulfonic acid (11Cl-PF3OUdS), 1H,1H,2H,2H-perfluorodecane sulfonic acid (8:2FTS), 1H,1H,2H,2H-perfluorohexane sulfonic acid (4:2FTS), 1H,1H,2H,2H-perfluorooctane sulfonic acid (6:2FTS), 4,8-dioxa-3H-perfluorononanoic acid (ADONA), 9-chlorohexadecafluoro-3-oxanonane-1-sulfonic acid (9Cl-PF3ONS), hexafluoropropylene oxide dimer acid (HFPO-DA)(GenX), nonafluoro-3,6-dioxaheptanoic acid (NFDHA), perfluoro (2-ethoxyethane) sulfonic acid (PFEESA), perfluoro-3-methoxypropanoic acid (PFMPA), perfluoro-4-methoxybutanoic acid (PFMBA), perfluorodecanoic acid (PFDA), perfluorododecanoic acid (PFDoA), perfluoroheptanesulfonic acid (PFHpS), perfluorohexanesulfonic acid (PFHxS), perfluoropentanesulfonic acid (PFPeS), perfluoroundecanoic acid (PFUnA),N-ethyl perfluorooctanesulfonamidoacetic acid (NEtFOSAA), N-methyl perfluorooctanesulfonamidoacetic acid (NMeFOSAA), perfluorotetradecanoic acid (PFTA), perfluorotridecanoic acid (PFTrDA), Lithium

The parameters listed below are not part of EPA’s requirements and are provided for information purposes.

Baxter WTP One Year AverageBelmont WTP One Year AverageQueen Lane WTP One Year Average
Average (ppm)28 ppm55 ppm49 ppm
Average (mg in 8 oz. glass of water)7 mg13 mg12 mg
Range (ppm)16–63 ppm32–145 ppm28–188 ppm
Range (mg in 8 oz. glass of water)4–15 mg7–34 mg7–44 mg
Baxter WTP One Year AverageBelmont WTP One Year AverageQueen Lane WTP One Year Average
Average101 ppm or 6 gpg151 ppm or 9 gpg169 ppm or 10 gpg
Minimum72 ppm or 4 gpg99 ppm or 6 gpg119 ppm or 7 gpg
Maximum121 ppm or 7 gpg204 ppm or 12 gpg270 ppm or 16 gpg

Hardness defines the quantity of minerals, such as calcium and magnesium, in water. These minerals react with soap to form insoluble precipitates and can affect common household chores such as cooking and washing. Philadelphia’s water is considered “moderately hard” or “hard”, depending on your service area.

Baxter WTP One Year AverageBelmont WTP One Year AverageQueen Lane WTP One Year Average
Average42 ppm76 ppm72 ppm
Minimum23 ppm46 ppm52 ppm
Maximum58 ppm102 ppm95 ppm
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Yes! We offer free testing for lead, copper, and other select water quality concerns.

We are seeing an increase in water quality testing requests. The results continue to show our treatment processes keep water safe.

Request testing

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Philadelphia’s water is considered moderately hard. Hardness depends on the treatment plant that serves your area of the city.

See results

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It’s a natural element that helps prevent cavities. Philadelphia’s Health Department (and dentists) recommend we add fluoride to a level that helps protect children’s teeth.

Read more: Drinking Water FAQ

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This is usually not a water quality issue. Water pressure in the main creates air bubbles in water. When you fill a glass with tap water, the bubbles rise from the bottom of the glass and are released at the top.

Call us to report a water quality issue if the bubbles don’t disappear after a few seconds.

Call us: (215) 685-6300

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The water we deliver to your property does not need a filter. Your plumbing can impact your water quality, especially when service lines are disturbed. This can happen during construction or repairs near your property. If you use a filter, you must follow all instructions from the manufacturer. It should be certified for lead reduction by the National Sanitation Foundation (NSF).

Learn more: NSF’s Water Filters FAQs

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Earthy or musty flavors occur naturally in drinking water. When certain algae-type organisms grow in our rivers, detectable levels of these odors can make their way into the treated drinking water.

These natural compounds have no known health effects at their natural levels and are found in various foods.

We take steps to reduce their presence when detected.

Learn more: Drinking Water FAQ

Get the latest news, useful information, and find out about upcoming events.

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Make sure to put your recyclable paper, metal, and plastics in a recycling bin. Put disposable gloves, masks, food waste, and other garbage in a trash can, so they don’t end up in our rivers and streams.

Sign up for emergency, traffic, weather, and safety information.

Text: READYPHILA to 888-777 or visit: phila.gov/ready

Always properly recycle or dispose of household hazardous wastes. Don’t flush them down the toilet or down the sink, and don’t pour them into storm drains. Many storm drains flow directly to our streams and rivers.

Don’t flush anything but toilet paper. Yes, even “flushable” wipes! They don’t dissolve like toilet paper and can lead to clogs and backups, causing waste to flow into our homes and our streets.

The Fairmount Water Works Interpretive Center is a great resource for educational programming and information. Topics include our water infrastructure and watersheds, local native wildlife, and STEAM (science, technology, engineering, arts, and math) activities.

Learn more: fairmountwaterworks.org

The Philly Water Bar is a relationship-building tool and interactive platform that educates and engages the public around Philadelphia’s top-quality tap water.

Learn more about upcoming Water Bar events

Group cleanups help remove trash and litter from our waterways. There are a number of ways to stay informed about upcoming cleanups:

Visit the @PhillyH2O blog, follow us on social media (@phillyh2o), email us at waterinfo@phila.gov, call us at (215) 685-6300, or sign up for event information.

You can request to tour a Water Treatment Plant to learn more about how we test and treat our water. You can also request to visit a stormwater management site to learn how Philadelphia is using green infrastructure to keep our water cleaner and make our city greener.

Request a tour: waterinfo@phila.gov

City of Philadelphia & Philadelphia Water Department

1101 Market Street
Philadelphia, PA 19107

(215) 685-6300
water.phila.gov


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