Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region’s water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

We want to hear from you! Valoramos su opinión y sus comentarios!

Take our 2023 Customer Survey

You could win $100! Your feedback helps us improve our services.

Get ready for cold weather with property fixes that can prevent damage (and a nightmare repair bill!)

Our process is keeping your water safe.

2021 Drinking Water Quality Report is available!

We are here to keep you updated, hydrated, and safe. Read more…

We care, and we’re here to help.

You’re protected from enforcement and penalties for unpaid bills if you’re in the Tiered Assistance Program (TAP) or have a Senior Citizen Discount. Find out if you’re eligible!

2021 marked a decade of Green City, Clean Waters

To honor this 10-year anniversary, we’re recognizing thousands of residents from dozens of communities who helped make this achievement possible.

Sign up for Paperless E-Billing
and AutoPay

Create an account at our new e-billing site to go paperless and get free AutoPay and more!

Philadelphia Water Department

Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region’s water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

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