Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region’s water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

We care, and we’re here to help.

You’re protected from enforcement and penalties for unpaid bills if you’re in the Tiered Assistance Program (TAP) or have a Senior Citizen Discount. Find out if you’re eligible!

2021 marks a decade of Green City, Clean Waters

To honor this 10-year anniversary, we’re recognizing thousands of residents from dozens of communities who helped make this achievement possible.

Winter Water Emergencies: What to Know

Be prepared for water main breaks, frozen pipes, and cold weather issues.

Philadelphia Water Department COVID-19 Statement & Updates

Declaración y Actualizaciones del Departamento de Acueductos, concernientes al coronavirus
费城水务局COVID-19声明和更新  |  Tuyên bố và cập nhật của Philadelphia về bệnh dịch COVID-19

See Philadelphia’s 2019 Drinking Water Quality Report

Once again, the 2019 Water Quality data shows our tap water meets or exceeds all quality standards. Read more…

Sign up for Paperless E-Billing and AutoPay

Create an account at our new e-billing site to go paperless and get free AutoPay and more!

Read our Guide for Customers

Learn how to get the most out of the services that the Philadelphia Water Department provides.

Philadelphia Water Department

Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region’s water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

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