Alerts, News, & Updates
Need help with your water, gas, or electric bill? Join us at the Utility & Resource Fair on Saturday, November 7 at Mercy Neighborhood Ministries! Representatives from the Philadelphia Water Department, PECO, and Philadelphia Gas Works will be on site to assist you with your utility needs. You can also apply for LIHEAP at this […]
Join us in celebrating the Delaware River at the Delaware River Festival, September 26th, at Penn’s Landing!
A bill insert about rate increases delivered with paper bills misstated the formula used to calculate the Water Usage charges for a typical residential customer, effective September 1, 2026. The correct formula for 2026 should read “$(73.13 + 5.41)”, not “$(71.22 + 3.59)”. The Water Usage total was correct, but the formula printed there was […]
Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2026, a monthly water bill for a typical residential customer increase by 7.5%.
Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 12th – Registration open now!
For more than fifteen years, PWD’s Green City, Clean Waters (GCCW) program has been transforming the way the city manages stormwater, protects waterways, and invests in neighborhoods. Since the program began in 2011, the Philadelphia Water Department has implemented one of the nation’s most ambitious green stormwater infrastructure programs while simultaneously advancing major traditional infrastructure improvements […]
PWD champions the goal of cleaner, healthier rivers and streams for Philadelphians and visitors alike, and value the advocates who care deeply about protecting our waterways for generations to come. However, some characterizations of PWD’s work in the recent PennEnvironment report “Sewage Pollution in the Philadelphia-Camden Region” do not fully reflect the complexity of managing and upgrading an aging urban sewer system while safeguarding public health and balancing affordability for ratepayers.
Philadelphia Water Department (PWD) has been conducting routine dye testing in neighborhoods near Henry Avenue and the Wissahickon creek. As a result, a bright green color may be seen in the water. The dye used, Fluorescein, is a fluorescent compound commonly used in water tracing studies. It is non-toxic, safe for humans and wildlife, and […]
Support is available for federal employees affected by the government shutdown. Federal workers who have not received a paycheck during the federal government shutdown can apply to defer residential water bill payments and Real Estate Tax payment agreements until after the federal government reopens, with no late fees or penalties. Learn more and apply online.
Scammers are using a fake website to trick Philadelphia water customers into providing payment information. They’ve created a fraudulent website with a similar domain name to the legitimate City of Philadelphia water bill payment website. The fake website, “myphillywaterbill.com”, mimics the City’s official MyPhillyWaterBill payment website. It appears in regular search engine results when customers attempt to pay […]