Alerts, News, & Updates
On July 1, 2025, AFSCME District Council 33 initiated an open-ended strike, resulting in reduced workforce and impacting many job functions across the City of Philadelphia, including the Philadelphia Water Department (PWD). There are DC 33 members who are instrumental in maintaining the PWD system work at a high-quality level. We are prepared to continue […]
This report features water quality information collected throughout 2024. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.
Celebrate the re-introduction of fresh water to the Manayunk Canal for the first time in over 75 years! Join us to learn about the water quality improvements, speak with local partners for the project, and watch a mussel presentation from PWD Scientists. The Community event begins at 11 a.m., with speakers and presentations starting at […]
Over the weekend, hikers in the Wissahickon Valley Park alerted authorities about bright green water in a small stream leading to the Wissahickon Creek. Some alarmed trail users also posted photos to social media. There are no impacts on drinking water quality or local wildlife. See our statement for more information: “The Philadelphia Water Department […]
Join us at PWD’s Bureau of Laboratory Services (BLS) for an Open House, Career Fair, and Lead Info Sessions! Open House Details When: Saturday, June 7, 202510 a.m. – 2 p.m. Where: Bureau of Laboratory Services1500 E Hunting Park AvePhiladelphia, PA 19124 Open House: Get a behind-the-scenes look at our labs and meet the scientists who do water testing before and after the […]
For Immediate Release: April 11, 2025 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Public Input Hearings Announced for Requested Philadelphia Water Dept. Rate Increase The Philadelphia Water, Sewer, and Storm Water Rate Board will hold four hearings in April. The public can learn about the proposed two-year increase and provide comment. PHILADELPHIA—The independent Philadelphia Water, Sewer, and Storm Water Rate Board (Rate Board) […]
For Immediate Release: February 26, 2025 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Philadelphia Water Department Requests Necessary Rate Increase Rate change needed to address rising costs; assistance program enrollment greatly increased PHILADELPHIA –The Philadelphia Water Department (PWD) filed advance notice with the Philadelphia Water, Sewer and Storm Water Rate Board (Rate Board) of its request to increase […]
Whenever below-freezing temperatures are forecast for more than 48 hours in a row, customers should protect their pipes from freezing and be prepared for potential water main breaks: If you see water in the street or believe there is a main break, call (215) 685-6300 immediately. Follow @PhillyH2O for more information.
For Immediate Release: November 1, 2024 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Philadelphia Water Department Highlights Water Conservation Measures Following Drought Watch Pennsylvania Department of Environmental Protection calls for reduced water use in Philadelphia, 35 counties. PHILADELPHIA – The Philadelphia Water Department supports the Pennsylvania Department of Environmental Protection’s (PADEP) call for reduced water use by residents […]
For Immediate Release: October 21, 2024 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Water Department launches new map of service line materials to meet new federal regulations Online tool shares existing water service line material records for every Philadelphia property PHILADELPHIA –The Philadelphia Water Department (PWD) has launched a new public-facing online map showing PWD’s records of […]