Announcements

Alerts, News, & Updates

PWD Response to “Unraveling the Facts”

The American Littoral Society is a valued partner of the Philadelphia Water Department, and we appreciate their continued passion for achieving water quality improvements to our region’s waterways. However, a recent publication led by the American Littoral Society and supported by additional contributors titled “Unraveling the Facts” includes positions and assertions related to PWD’s programs that […]

Water Quality Notification for Parts of Northwest Philadelphia

Fluctuations in environmental conditions that can impact water quality characteristics led to levels of a disinfection byproduct that were slightly higher than usual in one section of the city.  Water remains safe to drink. In short: PWD maintains a careful balance of using enough disinfection to eliminate harmful microbes and limiting disinfection byproducts that the […]

2024 Customer Survey Now Open

For the 9th consecutive year, PWD is partnering with ImpactED at the University of Pennsylvania to conduct an annual comprehensive customer satisfaction survey. The survey is designed with the goal of better understanding residents’ opinions, behaviors, and preferences as they relate to topics such as drinking water habits, water quality, billing, customer service, water infrastructure, and overall perceptions […]

Tours and Career Fair at Queen Lane Treatment Plant May 4

Tour a Drinking Water Treatment Plant & Learn About PWD Careers Experience what the Water Department is all about at our upcoming Open House at the Queen Lane Water Treatment Plant and join us in celebrating the beginning of Drinking Water Week, May 5-11! On Saturday, May 4th from 10 a.m. to 2 p.m., the Philadelphia Water […]

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