Cold winter temperatures like those seen locally in recent weeks can stress infrastructure, and the Philadelphia Water Department is currently experiencing an increase in water main breaks and leak investigations.
During winter months, we strive to increase staffing of crews that investigate and repair leaks and main breaks. Emergency crews are responding as quickly as possible to reduce impacts to customers, and we ask for patience.
Water main breaks and leaks in the street should be reported 24-hours a day by calling (215) 685-6300. More information about water emergencies is available on the Water Emergencies page here.