City of Philadelphia | Philadelphia Water Department

2025
Drinking Water Quality Report Wholesale Customer Excerpt

Two PWD employees wearing white lab coats, blue disposable gloves, and safety goggles operating machines in our laboratory to test water samples
Four PWD staff members leaning on a railing on a walkway over a settling basin at one of our Drinking Water Treatment Plants.

About the Wholesale Customer Excerpt

We share our data tables in this format for industrial/commercial customers and consecutive water systems.

Consecutive water systems are public water systems that obtain their water from another public water system and resell the water, provide treatment, or provide drinking water to an interstate carrier. The term does not include bottled water and bulk water systems.

Typical Treatment Processes

These are some of the stages water goes through during normal operating conditions.

Raw water is drawn from our rivers by pumping stations that transport it to our Water Treatment plants, where it undergoes six stages of treatment: 1, Natural Sedimentation, where Potassium permanganate is added and water is allowed to sit so particles can naturally settle to the bottom. 2, Chemical Addition, where Ferric Chloride, Lime, and Sodium hypochlorite are added. 3, Flocculation. 4, Sedimentation. More Sodium hypochlorite is added on the way to step 5, Filtration. 6, Final Chemical Treatment, where Fluoride, Zinc Orthophosphate, Ammonia, and more Sodium Hypochlorite are added, before water is pumped out through our Distribution system.

Glossary

Here are definitions for some words and phrases we use in the report and in our data tables.

  • Action Level: The concentration of a contaminant which, if exceeded, triggers treatment or other requirements that a water system must follow. The action level is not based on one sample; instead, it is based on many samples.
  • Alkalinity: A measure of the water’s ability to resist changes in the pH level and a good indicator of overall water quality. Although there is no health risk from alkalinity, we monitor it to check our treatment processes.
  • E. coli (Escherichia coli): A type of coliform bacteria that is associated with human and animal fecal waste.
  • gpg (grains per gallon): A unit of water hardness. One grain per gallon is equal to 17.1 parts per million.
  • Level 1 Assessment: A study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in our water system.
  • Level 2 Assessment: A very detailed sturdy of the water system to identify potential problems and determine (if possible) why an E. coli MCL violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions.
  • Locational Running Annual Average (LRAA): We calculate the average of samples taken from each location every quarter (3 months), and then the average of the last four quarterly averages to get the LRAA.
  • MCL (Maximum Contaminant Level): The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.
  • MCLG (Maximum Contaminant Level Goal): The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.
  • MRDL (Maximum Residual Disinfection Level): The highest level of disinfectant that is allowed in drinking water. The addition of a disinfectant is necessary for the control of microbial contaminants.
  • MRDLG (Maximum Residual Disinfection Level Goal): The level of a disinfectant in drinking water below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.
  • Minimum Residual Disinfection Level: The minimum level of residual disinfectant required at the entry point to the distribution system
  • NTU (nephelometric turbidity units): Turbidity is measured with an instrument called a nephelometer. Measurements are given in nephelometric turbidity units.
  • Pathogens: Bacteria, virus, or other microorganisms that can cause disease.
  • pCi/L (Picocuries per liter): A measure of radioactivity.
  • PFAS: Human-made perfluoroalkyl and polyfluoroalkyl substances used in industrial applications and a wide range of consumer products. PFAS compounds are found around the world and are not solely in water.
  • ppm (parts per million): Denotes 1 part per 1,000,000 parts, which is equivalent to two thirds of a gallon in an Olympic-sized swimming pool.
  • ppb (parts per billion): Denotes 1 part per 1,000,000,000 parts, which is equivalent to half a teaspoon in an Olympic-sized swimming pool.
  • μg/L (Microgram per liter): One microgram per liter is equal to one part per billion.
  • ppt (parts per trillion): Denotes 1 part per 1,000,000,000,000 parts, which is equivalent to one drop in 20 Olympic-sized swimming pools.
  • SMCL (Secondary Maximum Contaminant Level): Non-enforcable Federal water quality guidelines that are established for managing aesthetic and cosmetic conditions of water (e.g. taste, odor, color).
  • SOC (Synthetic Organic Chemical): Commercially made organic compounds, such as pesticides and herbicides.
  • Total Coliform: Coliforms are bacteria that are naturally present in the environment. Their presence in drinking water may indicate that other potentially harmful bacteria are also present.
  • THAAs (Total Haloacetic Acids): A group of chemicals known as disinfection byproducts. These form when a disinfectant reacts with naturally occurring organic and inorganic matter in the water.
  • TOC (Total Organic Carbon): A measure of the carbon content of organic matter. This measure is used to indicate the amount of organic material in the water that could potentially react with a disinfectant to form disinfection byproducts.
  • TTHMs (Total Trihalomethanes): A group of chemicals known as disinfection byproducts. These form when a disinfectant reacts with naturally occurring organic and inorganic matter in the water.
  • Treatment Technique: A required process intended to reduce the level of a contaminant in drinking water.
  • Turbidity: A measure of the clarity of water related to its particle content. Turbidity serves as an indicator for the effectiveness of the water treatment process. Low turbidity measurements, such as ours, show the significant removal of particles that are much smaller than can be seen by the naked eye.
  • VOC (Volatile Organic Chemicals): Organic chemicals that can be either man-made or naturally occurring. These include gases and volatile liquids.
  • WTP: Water Treatment Plant

What we test for and how

Public drinking water systems monitor their treated drinking water for approximately 100 regulated contaminants. These regulatory parameters are defined within federal rules, such as the Revised Total Coliform Rule, Surface Water Treatment Rule, Disinfectants and Disinfection Byproducts Rules, Lead and Copper Rule, and the Radionuclides Rule.

We monitor for the regulated parameters listed below.

Any contaminants found are noted in the tables on the following pages.

Inorganic Chemicals

  • Antimony
  • Arsenic
  • Barium
  • Beryllium
  • Cadmium
  • Chromium
  • Copper
  • Cyanide
  • Fluoride
  • Lead
  • Mercury
  • Nickel
  • Nitrate
  • Nitrite
  • Selenium
  • Thallium

Synthetic Organic Chemicals

  • 2,3,7,8 – TCDD (Dioxin)
  • 2,4 – D, 2,4,5 – TP (Silvex)
  • Alachlor
  • Atrazine
  • Benzopyrene
  • Carbofuran
  • Chlordane
  • Dalapon
  • Di(ethylhexyl) adipate
  • Di(ethylhexyl) phthalate
  • Dibromo­chlo­ro­pro­­pane
  • Dinoseb
  • Diquat
  • Endothall
  • Endrin
  • Ethylene Dibromide
  • Glyphosate
  • Heptachlor
  • Heptachlor epoxide
  • Hexachlo­ro­ben­zene
  • Hexachlo­ro­cyc­lo­­penta­diene
  • Lindane
  • Methoxychlor
  • Oxamyl
  • PCBs Total
  • Penta­chlo­ro­­phe­­nol
  • Picloram
  • Simazine
  • Toxaphene

Volatile Organic Chemicals

  • Benzene
  • Carbon Tetrachlo­ride
  • 1,2-Dichlo­ro­­e­thane
  • o-Dichlo­ro­ben­­zene
  • p-Dichlo­ro­ben­­zene
  • 1,1-Dichlo­ro­­eth­y­lene
  • cis-1,2-Dichlo­ro­eth­y­lene
  • trans-1,2-Dichlo­ro­­eth­y­lene
  • Dichloro­-me­thane
  • 1,2-Dichloro­pro­pane
  • Ethylben­zene
  • Mono­chlo­ro­ben­zene
  • Styrene
  • Tetrachlo­ro­eth­­y­lene
  • Toluene
  • 1,2,4-Trichlo­­ro­ben­­zene
  • 1,11-Trichlo­­ro­­ethane
  • 1,1,2-Trichlo­ro­­ethane
  • Trichloro-­eth­y­lene
  • o-Xylene
  • m,p-Xylenes
  • Vinyl Chloride

Radiological Contaminants

  • Uranium
  • Alpha Emitters
  • Radium 226
  • Radium 228

Perfluoroalkyl and Plyfluoroalkyl Substances

  • PFOA
  • PFOS
  • PFNA
  • PFBS
  • PFHxS
  • HFPO-DA (GenX)

Other factors that can impact drinking water

Appealing to Your Senses

We work to ensure your water looks, tastes and smells the way it should.

To meet all water quality taste and odor guidelines, we test for the following: alkalinity, aluminum, chloride, color, hardness, iron, manganese, odor, pH, silver, sodium, sulfate, surfactants, total dissolved solids, turbidity, and zinc.

Temperature and Cloudiness

The temperature of the Schuylkill and Delaware Rivers varied seasonally in 2024 from approximately 34°–91° Fahrenheit. PWD does not treat the water for temperature.

Cloudiness in tap water most commonly happens in the winter, when the cold water from the water main is warmed up quickly in household plumbing. Cold water and water under pressure can hold more air than warmer water and water open to the atmosphere.

When really cold winter water comes out of your tap, it’s simultaneously warming up and being relieved of the pressure it was under inside the water main and in your plumbing. The milky white color is actually just tiny air bubbles. If you allow the glass to sit undisturbed for a few minutes, you will see it clear up gradually.

2025 Data tables

Lead & Copper

EPA’s Action Level: For a Representative Sampling of Customer HomesIdeal Goal (EPA’s MCLG)90% of PWD Customers’ Homes Were Less Than or Equal toNumber of Homes Considered to Have Elevated LevelsRange of Tap Sampling ResultsViolationSource
Lead90% of homes must test less than 15 ppb0 ppb2.0 ppb1 out of 1060–21 ppbNoCorrosion of household plumbing;
Erosion of natural deposits
Copper90% of homes must test less than 1.3 ppm1.3 ppm0.210 ppm0 out of 1060.000–0.464 ppmNoCorrosion of household plumbing; Erosion of natural deposits; Leaching from wood preservatives

When lead is found in drinking water, it comes from plumbing. Lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. PWD is responsible for providing high-quality drinking water and removing lead pipes, but cannot control the variety of materials used in plumbing components in your home. You share the responsibility for protecting yourself and your family from the lead in your home plumbing. You can take responsibility by identifying and removing lead materials within your home plumbing and taking steps to reduce your family’s risk. Before drinking tap water, flush your pipes for several minutes by running your tap, taking a shower, doing laundry, or washing a load of dishes. You can also use a filter certified by an American National Standards Institute-accredited certifier to reduce lead in drinking water. If you are concerned about lead in your water and wish to have your water tested, contact PWD at (215) 685-6300.

Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available at: www.epa.gov/safewater/lead. Learn more about Lead Plumbing & Water Quality →

Inorganic Chemicals (IOC)

PWD monitors for IOC more often than required by EPA.

ChemicalHighest Level Allowed (EPA’s MCL)Ideal Goal (EPA’s MCLG)Highest resultRange of Test Results for the YearViolationSource
Antimony0.006 ppm0.006 ppm0.0007 ppm0–0.0007 ppmNoDischarge from petroleum refineries; Fire retardants; Ceramics; Electronics; Solder
Barium2 ppm2 ppm0.043 ppm0.024–0.043 ppmNoDischarges of drilling wastes; Discharge from metal refineries; Erosion of natural deposits
Chromium100 ppb100 ppb2 ppb0–2 ppbNoDischarge from steel and pulp mills; Erosion of natural deposits
Fluoride2 ppm*2 ppm*0.75 ppm0.68–0.75 ppmNoErosion of natural deposits; Water additive which promotes strong teeth; Discharge from fertilizer and aluminum factories
Nitrate**10 ppm10 ppm5.3 ppm0.509–5.3 ppmNoRunoff from fertilizer use; Leaching from septic tanks; Erosion of natural deposits
  • * EPA’s MCL and MCLG is 4 ppm, but PADEP has set this lower MCL and MCLG which takes precedence.
  • ** Nitrate in drinking water at levels above 10 ppm is a health risk for infants of less than six months of age. High nitrate levels in drinking water can cause blue baby syndrome. Nitrate levels may rise quickly for short periods of time because of rainfall or agricultural activity. If you are caring for an infant, you should ask for advice from your health care provider.
  •  PWD also monitored for Arsenic, Beryllium, Cadmium, Cyanide, Mercury, Nitrite, Selenium, and Thallium in 2025; all results were below respective parameter detection limits.

Radiological Contaminants

Most recent tests were done in 2023.

Highest Level Allowed (EPA’s MCL)Ideal Goal (EPA’s MCLG)Highest resultRange of Test Results for the YearViolationSource
Alpha Emitters15 pCi/L0 pCi/L5.32 pCi/L0–5.32 pCi/LNoErosion of natural deposits

Total Chlorine Residual

Continuously monitored at Water Treatment Plants

Sample LocationMinimum Disinfectant Residual Level AllowedLowest Level DetectedYearly RangeViolationSource
Baxter WTP0.2 ppm2.35 ppm2.35–3.51 ppmNoWater additive used to control microbes
Belmont WTP0.2 ppm1.77 ppm1.77–2.82 ppmNoWater additive used to control microbes
Queen Lane WTP0.2 ppm2.00 ppm2.00–3.90 ppmNoWater additive used to control microbes

Total Chlorine Residual

Tested throughout the Distribution System. Over 360 samples collected throughout the City every month.

Sample LocationMaximum Disinfectant Residual AllowedHighest Monthly AverageMonthly Average RangeViolationSource
Distribution System4.0 ppm2.54 ppm1.54–2.54 ppmNoWater additive used to control microbes

Secondary Chemicals

ChemicalEPA’s SMCLBaxter WTP One Year Range*Belmont WTP One Year Range*Queen Lane WTP One Year Range*Violation*Source
Chloride250 ppm53–142 ppm67–300 ppm76–397 ppmNoMain component of many salts, may increase in winter months; Erosion of natural minerals; Used in the water treatment process in the form of ferric chloride.
Copper1.0 ppm0.032–0.058 ppm0.007–0.036 ppm0.023–0.038 ppmNoCorrosion of copper pipes in premise plumbing; Erosion of natural deposits.
Fluoride2 ppm**0.71 ppm0.75 ppm0.68 ppmNoErosion of natural deposits; Water additive that promotes strong teeth; Discharge from fertilizer and aluminum factories.
Iron0.3 ppm0 ppm0–0.016 ppm0–0.017 ppmNoCorrosion of iron water mains and premise plumbing; Erosion of natural minerals; Used in the water treatment process in the form of ferric chloride.
pH6.5-8.57.03–7.257.09–7.347.12–7.31NoAdjusted during the water treatment process.
Sulfate250 ppm6.74–16.7 ppm17.90–61.80 ppm18.50–54.20 ppmNoErosion of natural minerals; Runoff from mining operations.
Total Dissolved Solids500 ppm134–336 ppm292–582 ppm262–808 ppmNoErosion of natural minerals; May increase during winter months due to road salt runoff or during drought conditions.
  • PWD also monitored for Aluminum, Color, Manganese, and Silver in 2025; all results were below respective parameter detection limits.
  • * Individual results are averaged monthly and compliance is based on running annual average.
  • ** EPA’s MCL and MCLG is 4 ppm, but PADEP has set this lower MCL and MCLG which takes precedence.

Bacteria in Tap Water

Tested throughout the Distribution System. Over 400 samples collected throughout the City each month.

Highest Level Allowed (EPA’s MCL)Ideal Goal (EPA’s MCLG)Highest Monthly % or Yearly Total of Positive SamplesMonthly Range (% of Samples)ViolationSource
Total ColiformNo more than 5% of samples can test positive in a single month*00.30%0%–0.3%NoNaturally present in the environment
E. coli00.30%0%–0.3%NoHuman or animal fecal waste.
  • * Every sample that is positive for total coliforms must also be analyzed for E. coli. If a system has two consecutive total coliform positive samples, and one is also positive for E. coli, then the system has an MCL violation. There were no Level 1 or Level 2 assessments required under the Revised Total Coliform Rule in 2025.

Total Organic Carbon

Tested at Water Treatment Plants

Treatment Technique RequirementBaxter WTP One Year AverageBelmont WTP One Year AverageQueen Lane WTP One Year AverageViolationSource
Percent of Removal Required25–45%25–45%25–35%N/ANaturally present in the environment
Percent of Removal Achieved*46–69%23–63%36–72%NoNaturally present in the environment
Number of Quarters out of Compliance*000NoNaturally present in the environment
  • * PWD achieved TOC removal requirements in all quarters of 2025 at all WTPs. Compliance is based on a running annual average computed quarterly. The numbers shown represent a range of TOC results in weekly samples.

Synthetic Organic Chemicals (SOC)

ChemicalHighest Level Allowed (EPA’s MCL)Ideal Goal (EPA’s MCLG)Highest resultYearly RangeViolationSource
Atrazine3 ppb3 ppb0.15 ppb0–0.15 ppbNoRunoff from herbicide used on row crops

PWD also monitored for all SOCs listed in “What we test for and how” in 2025. All results for parameters not shown on this table were below respective parameter detection limits.

Turbidity

A measure of clarity. Tested at water treatment plants.

Baxter WTPBelmont WTPQueen Lane WTPViolationSource
Treatment Technique Requirement: 95% of samples must be at or below 0.300 NTU100% below 0.300 NTU100% below 0.300 NTU100% below 0.300 NTUNoSoil runoff, river sediment
Highest single value for the year0.107 NTU0.205 NTU0.091 NTUNoSoil runoff, river sediment

Disinfection By-Products

Highest Level Allowed (EPA’s MCL) – Running Annual AverageRunning Annual Average 2024*System-wide Range of ResultsViolationSource
Total Trihalomethanes (TTHM)80 ppb51 ppb18–90 ppbNoBy-product of drinking water disinfection
5 Haloacetic Acids (HAA5)60 ppb41 ppb2–86 ppbNoBy-product of drinking water disinfection
  • * Monitoring is conducted at 16 locations throughout the City of Philadelphia.
    This result is the highest locational running annual average in 2024.

PFAS

System-wide range of results

ChemicalHighest Level Allowed (MCL)Ideal Goal (MCLG)Highest ResultSystem Wide Range of Results*Violation**Source
EPA***PA DEPEPA***PA DEP
PFOA4 ppt14 ppt0 ppt8 ppt6.1 ppt2.6–6.1 pptNoDischarge from manufacturing facilities and runoff from land use activities.
PFOS4 ppt18 ppt0 ppt14 ppt4.6 ppt1.6–4.6 pptNoDischarge from manufacturing facilities and runoff from land use activities.
PFNA10 pptN/A10 pptN/A2.6 ppt0–2.6 pptNoDischarge from manufacturing facilities and runoff from land use activities.
PFBS***Hazard IndexN/AHazard IndexN/A6.1 ppt1.7–6.1 pptNoDischarge from manufacturing facilities and runoff from land use activities.
PFHxS10 pptN/A10 pptN/A1.7 ppt0–1.7 pptNoDischarge from manufacturing facilities and runoff from land use activities.
(HFPO-DA)/GenX10 pptN/A10 pptN/A0 ppt0 pptNoDischarge from manufacturing facilities and runoff from land use activities.
  • * Samples were collected on 1/22/2025, 4/14/2025, 7/14/2025, 10/6/2025
  • ** Compliance for 2025 was based on Running Annual Averages at each Water Treatment Plant compared to Pennsylvania Department of Environmental Protection’s (PA DEP) MCLs.
  • *** Compliance with EPA MCLs and MCLGs begins in 2027
  • **** PFBS does not have an individual MCL but is included in Hazard Index calculation

For more information, please see our website: water.phila.gov/PFAS

Unregulated Contaminant Monitoring (UCMR)

ChemicalTesting PeriodAverageRange
PFOA1/8/2024–10/7/20244.6 ppt0–8.1 ppt
PFOS1/8/2024–10/7/20243.6 ppt0–6.0 ppt
PFHxA1/8/2024–10/7/20245 ppt0–9.1 ppt
PFPeA1/8/2024–10/7/20244.9 ppt0–9.9 ppt
PFBS1/8/2024–10/7/20243.6 ppt0–10.0 ppt
PFBA1/8/2024–10/7/20242.3 ppt0–7.6 ppt
PFNA1/8/2024–10/7/20240.8 ppt0–4.5 ppt
PFHpA1/8/2024–10/7/20241 ppt0–3.3 ppt

In 2024, PWD performed special monitoring as part of the Unregulated Contaminant Monitoring Rule (UCMR), a nationwide monitoring effort conducted by the EPA. Unregulated contaminants are those that do not yet have a drinking water standard set by the EPA. The purpose of monitoring for these contaminants is to help the EPA decide whether the contaminants should have a standard. For more information concerning UCMR, visit these websites: https://www.epa.gov/dwucmr/fourth-unregulated-contaminant-monitoring-rule or https://drinktap.org/Water-Info/Whats-in-My-Water/Unregulated-Contaminant-Monitoring-Rule-UCMR

Unregulated contaminants not detected at any of the sampling locations

11-chloroeicosafluoro-3-oxaundecane-1-sulfonic acid (11Cl-PF3OUdS), 1H,1H,2H,2H-perfluorodecane sulfonic acid (8:2FTS), 1H,1H,2H,2H-perfluorohexane sulfonic acid (4:2FTS), 1H,1H,2H,2H-perfluorooctane sulfonic acid (6:2FTS), 4,8-dioxa-3H-perfluorononanoic acid (ADONA), 9-chlorohexadecafluoro-3-oxanonane-1-sulfonic acid (9Cl-PF3ONS), hexafluoropropylene oxide dimer acid (HFPO-DA)(GenX), nonafluoro-3,6-dioxaheptanoic acid (NFDHA), perfluoro (2-ethoxyethane) sulfonic acid (PFEESA), perfluoro-3-methoxypropanoic acid (PFMPA), perfluoro-4-methoxybutanoic acid (PFMBA), perfluorodecanoic acid (PFDA), perfluorododecanoic acid (PFDoA), perfluoroheptanesulfonic acid (PFHpS), perfluorohexanesulfonic acid (PFHxS), perfluoropentanesulfonic acid (PFPeS), perfluoroundecanoic acid (PFUnA),N-ethyl perfluorooctanesulfonamidoacetic acid (NEtFOSAA), N-methyl perfluorooctanesulfonamidoacetic acid (NMeFOSAA), perfluorotetradecanoic acid (PFTA), perfluorotridecanoic acid (PFTrDA), Lithium

Sodium, Hardness, and Alkalinity in tap water

The parameters listed below are not part of EPA’s requirements and are provided for information purposes.

Sodium in Tap Water

Baxter WTP One Year AverageBelmont WTP One Year AverageQueen Lane WTP One Year Average
Average (ppm)28 ppm55 ppm49 ppm
Average (mg in 8 oz. glass of water)7 mg13 mg12 mg
Range (ppm)16–63 ppm32–145 ppm28–188 ppm
Range (mg in 8 oz. glass of water)4–15 mg7–34 mg7–44 mg

Hardness in Tap Water

Baxter WTP One Year AverageBelmont WTP One Year AverageQueen Lane WTP One Year Average
Average101 ppm or 6 gpg151 ppm or 9 gpg169 ppm or 10 gpg
Minimum72 ppm or 4 gpg99 ppm or 6 gpg119 ppm or 7 gpg
Maximum121 ppm or 7 gpg204 ppm or 12 gpg270 ppm or 16 gpg

Hardness defines the quantity of minerals, such as calcium and magnesium, in water. These minerals react with soap to form insoluble precipitates and can affect common household chores such as cooking and washing. Philadelphia’s water is considered “moderately hard” or “hard”, depending on your service area.

Alkalinity in Tap Water

Baxter WTP One Year AverageBelmont WTP One Year AverageQueen Lane WTP One Year Average
Average42 ppm76 ppm72 ppm
Minimum23 ppm46 ppm52 ppm
Maximum58 ppm102 ppm95 ppm