Beginning July 20 and running through October 26, 2022, the Philadelphia Water Department will host online assistance clinics to support customers who need one-on-one help applying for affordability programs or payment agreements.

The clinics will take place on Wednesdays from 10 a.m. to 2 p.m.

Customers can get help filling out paperwork and ask questions about options like the Tiered Assistance Program (TAP), which can provide more affordable monthly bills based on household income and other factors.

TAP can also help customers eliminate debt from old bills and prevent shutoffs, which will resume beginning July 20, 2022.

Book your session now.