Due to a nationwide paper shortage, the Philadelphia Water Department will now be sending bills to water customers in white envelopes, instead of the familiar blue envelopes.

The bills themselves will not change. The new white envelopes will be used until further notice.

Tired of receiving paper bills?

Consider switching to our online billing platform, where you can receive your billing statement electronically, view your last 13 months’ bills, and have more control over your billing preferences.