The 2023 Customer Survey is closed!

We’re using your feedback to improve. Come back next year to let us know how we’re doing!

We want to hear from you!

Disponible en Español ⮞

Take the survey:

Scan the
QR code ⮞

Philadelphia Water Department (logo)
Penn LPS - College of Liberal & Professional Studies
ImpactEd - University of Pennsylvania

Your identity and contact information are kept completely confidential.

How are the results of the survey used?

The University of Pennsylvania prepares a report for the Philadelphia Water Department (PWD) based on survey responses and data.

PWD uses your feedback to improve services for all customers.

What will I get for taking the survey?

You will be entered into a raffle to win a $100 gift card.

How long does it take to complete the survey?

About 10 minutes.

Questions? Contact us:

(215) 804-9703