Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region’s water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

Green City, Clean Waters - a decade in the community: Celebration!

Come celebrate with us on October 21!

The Philadelphia Water Department invites you to the Green City, Clean Waters: A Decade in the Community celebration on Thursday, October 21 from 4 to 7 p.m. outside of Crane Arts and along the 1400 Block of North American Street.

See how we test and sample to keep Philadelphia's water safe.

2020 Drinking Water Quality Report is available!

We are here to keep you updated, hydrated, and safe. Read more…

We care, and we’re here to help.

You’re protected from enforcement and penalties for unpaid bills if you’re in the Tiered Assistance Program (TAP) or have a Senior Citizen Discount. Find out if you’re eligible!

2021 marks a decade of Green City, Clean Waters

To honor this 10-year anniversary, we’re recognizing thousands of residents from dozens of communities who helped make this achievement possible.

Winter Water Emergencies:
What to Know

Be prepared for water main breaks, frozen pipes, and cold weather issues.

Philadelphia Water Department COVID-19 Statement & Updates

Declaración y Actualizaciones del Departamento de Acueductos, concernientes al coronavirus
费城水务局COVID-19声明和更新  |  Tuyên bố và cập nhật của Philadelphia về bệnh dịch COVID-19

Sign up for Paperless E-Billing
and AutoPay

Create an account at our new e-billing site to go paperless and get free AutoPay and more!

Read our Guide for Customers

Learn how to get the most out of the services that the Philadelphia Water Department provides.

Philadelphia Water Department

Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region’s water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

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