Bill Features – Philadelphia Water Department

the litter and leaves cluttering the storm drain block water from flowing in, so it floods the street around it

Taking Care of Storm Drains

October 2026 Bill Features, Tips

Sewers work best when drains are clear! Fall leaves and litter blocking them can lead to flooding. Learn more…

Delaware River Festival 2026

September 2026 Announcements, Bill Features, Events

Join us in celebrating the Delaware River at the Delaware River Festival, September 26th, at Penn’s Landing!

People walking across a walkway over an outdoor water settling basin at one of our treatment plants

New rate information effective September 2026

September 2026 Announcements, Bill Features, Rates & Charges

Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2026, a monthly water bill for a typical residential customer increase by 7.5%.

illustration of rowhouses with a silhouette of Philadelphia skyscrapers behind them, and the sun and a cloud behind that.

PHDC Annual Housing Fair

August 2026 Bill Features

September 26 from 10:00 am – 3:00 pm at Temple University Aramark Student Training & Recreation (STAR) Complex

New rate information effective September 2025

August 2025 Announcements, Bill Features, Rates & Charges

Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2025, a monthly water bill for a typical residential customer is increasing by 9.4%.

Delaware River Festival, Saturday, September 27, 2025

Delaware River Festival 2025

August 2025 Announcements, Bill Features, Events

Join us in celebrating the Delaware River at the Delaware River Festival, September 27th, at Penn’s Landing!

How to avoid water shutoffs

April 2025 Bill Features, Tips

Learn about your options to avoid a water shutoff, from grants to assistance programs to protections for vulnerable customers.

A section of new water main is lowered into a trench stabilized with wood plank walls holding up the sides. We’re looking down the length of the trench and into one end of the pipe, which has a raised ring on the end, with holes for bolting it onto the next section all the way around it. Two crane arms are visible in the top right corner, and behind them we see a bit of the Franklin Institute, One and Three Logan Square, and other buildings in the background. Trees with fall foliage line the left side, behind the construction fencing.

New rate information effective September 2024

September 2024 Announcements, Bill Features, Rates & Charges

Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2024, a monthly water bill for a typical residential customer increased by 12.3%.