The Philadelphia Water Department today filed a notice of proposed changes in rates. Updated rates are being requested so that we have the resources needed to better maintain more than 6,000 miles of water mains and sewers within one of the oldest water systems in the country.
This past winter season was especially challenging, with 625 water main breaks in just over three months.
The rate changes must be approved by the independent Water, Sewer and Stormwater Rate Board. This involves providing documentation showing the rates are fair and justified.
In the coming months, we will testify before the board at technical and public hearings. Customers are encouraged to participate by attending the public hearings and providing input.
Hearing dates and locations are listed here.
Read the full announcement here to see how your bill could be impacted.
Customers are also encouraged to view a detailed information package explaining how rates are used and why the increase is needed.
If you are concerned about paying for water, learn more about new programs that can help many customers get lower bills that stay the same each month by visiting our customer assistance page or calling (215) 685-6300.