Water, Sewer, & Stormwater Rates

Rate Changes Effective September 2021

How a monthly water bill will change for a typical residential customer:

Effective DateChange Typical Monthly Bill Total 1
October 1, 2020$66.73
September 1, 2021+3.6%$69.15

1. A typical customer uses 500 cubic feet (cf) of water a month and has a 5/8″ meter.

We are a public, not-for-profit utility. Our revenue is determined by rates and collected through water bills. Your monthly bill supports essential services and water infrastructure.

Our facilities, water mains, and sewers need investment to ensure the integrity of systems that safeguard your water.

A PWD worker, geared up for both cold weather and safety in a winter coat, ski mask, work gloves, disposable face mask, and flipped-up welding mask, all in shades of blue, stands waist-high in a utility access hole, giving a thumbs-up while holding onto the ladder with the other. The hand of another worker is visible stabilizing the ladder, with the hole cover, an orange cone, various tools, and the feet of another worker seen in the background.
Philadelphia Water Department

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For Translation: 215.685.6300

A typical residential bill:

A typical bill is based on a customer who uses 500 cubicfeet of water (3,740 gallons) per month, and has a 5/8″ water meter. A typical senior citizen uses 300 cubic feet of water per month and eligible seniors may receive a 25 percent discount on their bill. Differences in water usage will result in higher or lower charges.

Usage Charges Typical Residential With Senior Citizen Discount
Water Usage, including TAP Rider surcharge:
Usage x $(45.99 + 0.69) / 1,000 cf =
$23.34 $14.00
Sewer Usage, including TAP Rider surcharge:
Usage x $(32.61 + 1.09) / 1,000 cf =
$16.85 $10.11
Service Charge for 5/8″ meter
(See Service Charge table for allocation between water and sewer)
$12.10 $12.10
Stormwater Charge $16.86 $16.86
Total Monthly Bill $69.15 -($13.27 discount) $39.80
What are Tap Rider surcharges?

“TAP” refers to our Tiered Assistance Program. The number of customers enrolled and their level of need affect the cost of the program. These costs impact water rates.

Detailed rates for different usage amounts and meter sizes

Usage: Quantity Charges

Monthly Water UsageWater Usage Charge per MCFMonthly Water UsageSewer Usage Charge per MCF
First 2 Mcf$49.99All Billable Water Usage$32.61
Next 98 Mcf$42.33
Next 1900 Mcf$32.84
Over 2000 Mcf$31.94
1 Mcf = 1,000 cubic feet, or 7,480 gallons

Usage: TAP Rider (TAP-R) Surcharge Rates

Monthly Water UsageWater TAP-R Surcharge per Mcf*Monthly Water UsageWastewater TAP-R Surcharge per Mcf*
All Billable Water Usage$0.69All Billable Water Usage$1.09
* TAP-R Surcharge Rates are added to the Quantity Charge rates. Water TAP-R Surcharge Rate is added to each block rate.

Wastewater Surcharges

Biochemical Oxygen Demand =
$0.375 per pound in excess of 250 mg/l

Suspended Solids =
$0.393 per pound in excess of 350 mg/l

mg/l = milligrams per liter

Service: Monthly Charges

Meter Size (inches)Meter CodeMonthly Water ChargeMonthly Sewer Charge*Combined Monthly Charge*
* Does not include Stormwater Charges.

Service: Information for homes with residential fire sprinkler systems

Meter Size (inches)Meter CodeMonthly Water ChargeMonthly Sewer ChargeCombined Monthly Charge

Let us help with your bill.

We're taking extra steps to provide assistance in response to the global pandemic. You could qualify!

Our goal is to help our customers maintain water service, reduce back debt, and apply for lower water bills through our Tiered Asssistance Program (TAP). You may qualify based on income or special hardships (like high medical bills, or the loss of a job). Seniors may also qualify for discounts.

▶ water.phila.gov/care-bill

Scan and find out if you’re eligible.

Sign up for emails or texts to get helpful info, and tips about applying for lower water bills.

Safety is our priority

Photos: JPG Photo & Video, Sahar Coston Hardy © PWD