Over the last year, we have been working hard with our partners across City government to prevent shutoffs and connect Philadelphia Water Department customers with an unprecedented level of financial support from the state and federal government.
Through the Low-Income Household Water Assistance Program (LIHWAP) alone, Philadelphia water customers received nearly $13 million to pay off old bills as of October 2022. Created by the Pa. Department of Human Services using federal funds to help people impacted by the COVID-19 pandemic, LIHWAP was a temporary program and just recently stopped accepting applications.
But that doesn’t mean there isn’t still some state funding.
For customers with utility bill debt who didn’t get funds from LIHWAP, there may still be help available through another state program called the Pa. Homeowner Assistance Fund, or PAHAF. Designed for homeowners, PAHAF can help with mortgage and tax debts as well as utility bills for qualifying customers. As of December 1, 2022, they were still accepting applications and had raised the cap of funds available per household.
📢The Pa. Homeowner Assistance Fund is accepting applications and you could get a grant covering up to *$10,000* in debt from water bills and other utilities!
— Philadelphia Water (@PhillyH2O) November 29, 2022
If you had bills piling up over the last two years because of impacts from the pandemic, you could get up to $10,000 towards that debt—money that you don’t have to pay back. Customers applying for PAHAF funds from the state should also apply for the City’s customer assistance programs for water, which can help lock in a lower monthly bill, protect you from shutoff, and even eliminate debt.
Learn more about the City assistance options or call (215) 685-6300 to ask about an application.
Those interested in applying for PAHAF can do so online or by calling (888) 987-2423.
In-Person PAHAF Help
For in-person help with a PAHAF application in Philadelphia, reach out to these organizations:
Affordable Housing Centers of Pa.
846 North Broad Street, Philadelphia, PA 19130
Asociación Puertorriqueños en Marcha, Inc.
1900 North 9th St, Philadelphia, PA 19122
Center in the Park
5818 Germantown Avenue, Philadelphia, PA 19144
1635 Market Street, Suite 510, Philadelphia, PA 19103
Congreso De Latinos Unidos, Inc.
216 West Somerset Street, Philadelphia, PA 19133
Grace Neighborhood Development Corporation
5221 Oxford Avenue, Philadelphia, PA 19124
Greater Phila. Asian Social Service Center
4943 North 5th Street, Philadelphia, PA 19120
HACE F/K/A Hispanic Association of Contractors and Enterprises
167 West Allegheny Avenue, Philadelphia, PA 19140
Intercultural Family Services, Inc.
4225 Chestnut Street, Philadelphia, PA 19104
112 North 8th Street, Suite 600, Philadelphia, PA 19106
Mt. Airy CDC
6703 Germantown Avenue, Suite 200, Philadelphia, PA 19119
New Kensington Community Development Corp.
2771 Ruth Street, Suite 1, Philadelphia, PA 19134
Norris Square Community Alliance
174 Diamond Street, Philadelphia, PA 19122
Northwest Counseling Service, Inc.
6521 North Broad Street, Philadelphia, PA 19126
Philadelphia Chinatown Development Corporation
301-305 North 9th Street, Philadelphia, PA 19107
Philadelphia Council for Community Advancement
2042-48 Arch Street, Philadelphia, PA 19103
Southwest Community Development Corporation
6328 Paschall Ave., Philadelphia, PA 19142
Unemployment Information Center
112 North Broad Street; 11th Floor, Philadelphia, PA 19102
United Communities Southeast Philadelphia
2029 South 8th Street, Philadelphia, PA 19148
Urban League of Philadelphia
121 South Broad St; 10th Floor, Philadelphia, PA 19107
West Oak Lane Community Development Corporation
1624 East Wadsworth Avenue, Philadelphia, PA 19150