Have you ever noticed Philadelphia Water Department (PWD) construction in your neighborhood and wanted to know more about the project? We have a handy new(ish) tool that gives each project a home on our website:

PWD Project Pages

These pages let residents find projects in their communities, learn what will be accomplished by the work, and find the best contacts to ask questions or share concerns. There is additional helpful information, such as the streets that will be affected and the area’s City Council representative.

Note: Because most emergency repairs, such as broken water mains, are completed within a few hours, this work does not usually involve a project page. Some long-term emergency repairs may require project pages. For updates about water main repairs, call (215) 685-6300 and select the emergency option.

What do these project pages include?

  • Project name and number
  • Project type
  • Construction timeline/dates
  • Streets affected
  • Letters that have been mailed to the neighborhood
  • Construction contacts for worksite issues

A ‘How-To’ on Finding Projects in Your Neighborhood

On the Project Pages home page, you will see an array of projects listed. There are a few ways to search:

  1. Search your ZIP code, neighborhood, or project name.
  2. Find the drop-downs below the search bar, and click on the parameters you know about the project.
  3. Click on the “Construction Projects Map” in the white menu or sidebar, and find your home or workplace (there’s a search field on the top right corner of the map) to learn if there is a project on your street or nearby
A laptop screen viewed at a bit of an angle shows a full screen browser open to a PWD "project page" on water.phila.gov, scrolled down to near the bottom of the page where we list the names, positions, emails, and phone numbers as available for people you can contact directly for issues or questions about a project. The image is annotated with a red rectangle around this section labeled "Contact Information" (this note does not appear on the actual website)

Getting in Contact

There are usually four contacts for each project to help residents get their questions answered.

  1. Inspector: This on-site contact is the best bet and should be the first person residents contact. The inspector is at the worksite each day and works closely with the contractors.
  2. Project Engineer: This staff member works with the inspector to manage the project.
  3. Division Engineer: This staff member oversees many projects but is an available contact if necessary.
  4. Construction Liaison: This contact works closely with the construction team to provide information to neighbors.
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