The Philadelphia Water Department (PWD) invites residents to two virtual events informing the public about drinking water quality and service line materials, including lead plumbing. The info sessions will help residents better understand letters that were mailed to all PWD customers in November 2024. These mandatory notifications provided information about customer-owned service line materials at every property.
PWD representatives will present on the new public Service Line Materials Map, which allows residents to discover what our records show about their service line’s materials. Service lines are the pipes that carry fresh water from the public water main into a customer’s property. On the new map, service lines are categorized as lead, non-lead, galvanized steel, unknown, or a combination of those materials.
The presentations will also explore Philadelphia’s plan to replace all lead service lines by 2038 and allow time to answer questions. You only need to attend one session, as each one will cover the same information.

Join us for a virtual Info Session to learn more about what we do to keep your drinking water safe and what you can do to reduce your exposure to lead from plumbing.
Wednesday, February 19, 2025
12:00 – 1:00 p.m.
or
Wednesday, February 26, 2025
6:00 – 7:00 p.m.
Sorry, these events have passed!
- To find out when more Lead Info Sessions are scheduled, sign up for our Lead Updates email list.
- Or watch a recording of the presentation and email us your questions.