RECENT POSTS:
ICYMI the Customer Service Deep Dive: A #CSWeek 2019 Recap
October 23, 2019 | Public Affairs
We had a lot of fun highlighting their work, so we’re sharing some of our favorites from @PhillyH2O social media accounts here.
Read More →Customer Service Week Spotlight: Inlet Cleaning Crews: You Call, They Unclog - But That’s Not All.
October 9, 2019 | Public Affairs
You may see these crews providing customer service on your block. Get details on three specialized tasks they perform and tips on getting help with a clogged drain that’s causing flooding.
Read More →Customer Service Week: Here to Help with 24/7 Support: Highlighting PWD Customer Service Workers and Utility Fair
October 7, 2019 | Public Affairs
Join us during National Customer Service Week (Oct. 7-11) as we highlight the work of PWD customer service employees who interact with City residents daily and provide tips for getting help.
Read More →The Day Fairmount Dam Vanished: 150 Year-Anniversary of the Schuylkill’s Worst Flood: A new series on Philly water history with Adam Levine
October 4, 2019 | Adam Levine, PWD Historian
A century and a half ago today, the worst Schuylkill River flood ever recorded nearly wiped out Philadelphia’s drinking water infrastructure. Historian Adam Levine has the story.
Read More →More Than a Rain Garden in Strawberry Mansion: Green Initiative Cleans Water, Keeps Community in Mind
September 11, 2019 | Public Affairs
The newest Strawberry Mansion green initiative was primarily designed to manage local stormwater and protect the Schuylkill River but also helps the neighborhood in several other ways.
Read More →Why Work At PWD? Ask Joanne Dahme: Retiring Head of Public Affairs On the Rewards of a Career in Water
September 5, 2019 | Public Affairs
Nearly four decades after she began her career at PWD as an engineer, Public Affairs General Manager Joanne Dahme is passing the baton. Watch her exit interview to see why a career in water is rewarding.
Read More →September’s Super First Saturday: Three Ways to Enjoy Philly Waterways in One Day!
September 3, 2019 | Public Affairs
Whether you want to give fishing in the Schuylkill a try, help combat litter while having some fun and food, or are interested in learning more about maritime history and taking a quick cruise, there is something for you on September 7.
Read More →Free Fixes for Basement Backup Flooding: Can This Program Help You?
August 13, 2019 | Public Affairs
Our Basement Protection Program provides free plumbing help for those impacted by overflowing sewers that force water into homes through drains, toilets and other fixtures. Here’s everything you need to know and apply.
Read More →Five Photo Shoots: Philadelphia Water Department at Work: A behind-the-scenes look at what we do
August 7, 2019 | Herbie Hickmott
Herbie Hickmott, Senior Graphic Designer for PWD, shares some of his favorite photos from shoots done over the last few months.
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