It’s Cold Out. You Have No Water. Now What?: How to tell: main break vs. service line leak vs. frozen pipes
January 27, 2022
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Brian Rademaekers
Since cold weather can impact both public water mains and privately owned plumbing, customers often aren’t sure what to do when there’s no water. Here are a few tips if that happens to you
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#PHLSnow Tips to Get You Through Winter: Don’t let snow slow response to water and fire emergencies!
January 16, 2019
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Public Affairs
While we’re usually busy dealing with that wetter form of snow (rain!), the white stuff comes with a special set of challenges and risks—for Philadelphia Water Department infrastructure, our crews out on the streets, and for our customers.
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Crews Now in Winter Mode for Emergency Repairs: What you need to know + protecting your home
December 14, 2018
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Public Affairs
We ramped up our response to cold-weather main breaks. Property owners can prep for a deep freeze too by protecting their plumbing and learning how to spot frozen pipes vs. main breaks.
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Use salt and other ice-melts the right way!: Protect your furry friends and Philly waterways
November 15, 2018
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Brian Rademaekers
All deicers can be harmful to our water supply, the environment, and even pets when overused. So, what to do?
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Schuylkill River Trail Water Stations Closed for Winter
November 29, 2017
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Brian Rademaekers
Following the 2017 Philadelphia Marathon, Philadelphia Water Department crews shut down and winterized all four Schuylkill River Trail water stations located between the Falls Bridge and Fairmount Water Works. The much-used features—offering fountains, bottle filling stations and ground-level bowls for dog walkers—are taken offline each winter to guard against freezing temperatures…
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Winter is coming: Watch this cold-weather tips vid and avoid frozen pipes
October 19, 2017
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Brian Rademaekers
The arrival of chilly nights means it’s time to make sure your pipes are protected from cold winter temps that can cause frozen or burst pipes in your home or on your property. While most plumbing is deep enough underground or insulated well enough within your home to avoid freezing, water meters and water service lines can freeze when the temperature drops below 32 degrees in some cases…
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PSA from Your Dog: Smart Deicing Tips to Protect the Environment and Pets
January 5, 2017
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Brian Rademaekers
Did you know using too much salt and other ice-melting chemicals can hurt pet paws? Smart use of deicing products can also help minimize impacts on our watersheds. If you’re the kind of person who thinks about the health of our urban watersheds, you’ve probably wondered if using too much salt on driveways and sidewalks can hurt Philly’s rivers and creeks.
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Have Frozen Pipes? You Might Have to Call a Plumber
February 15, 2016
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Brian Rademaekers
When bitter cold sets in like this, it’s not uncommon for pipes to freeze.
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The Great Melt Is Here … Are Your Storm Drains Clear?
January 26, 2016
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Brian Rademaekers
Winter Storm Jonas surely lived up to—and even exceeded—all the Snowpocalypse/Snowzilla hype.
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Worried About Salt? Smart Winter Deicing Tips to Protect Rivers, Creeks and Pets
January 22, 2016
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Brian Rademaekers
If you’re the kind of person who thinks about the health of our urban watersheds, you’ve probably wondered if using too much salt on driveways and sidewalks can hurt Philly’s rivers and creeks.
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