Do you Have an Estimated Reading or Zero Usage? Check Your Water Bill Now!: Avoid getting a big bill for past water use by checking the usage on your bill.
September 8, 2022
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Brian Rademaekers
Check your bill now to make sure you aren’t getting a meter read that doesn’t reflect your monthly use.
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It’s Cold Out. You Have No Water. Now What?: How to tell: main break vs. service line leak vs. frozen pipes
January 27, 2022
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Brian Rademaekers
Since cold weather can impact both public water mains and privately owned plumbing, customers often aren’t sure what to do when there’s no water. Here are a few tips if that happens to you
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Green City, Clean Waters: Supporting You & Your Neighbors
June 1, 2021
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Public Affairs
In continuing to celebrate 10 years of Green City, Clean Waters ‘In The Community,’ it’s pivotal we spotlight residents who contribute to the reduction of local waterway pollution — even in their own backyards.
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Customers: Flushing Wipes Could Cost You, Damage Infrastructure: Flushing anything but toilet paper could mean pricey plumber visit.
April 14, 2020
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Brian Rademaekers
A surge in wipes could be bad news for residents trying to avoid big expenses like major plumbing repairs.
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Free Fixes for Basement Backup Flooding: Can This Program Help You?
August 13, 2019
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Public Affairs
Our Basement Protection Program provides free plumbing help for those impacted by overflowing sewers that force water into homes through drains, toilets and other fixtures. Here’s everything you need to know and apply.
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Channel Spring Fever Into a Beautiful Garden (on the Cheap!): Discounted green tools = ultimate fertilizer for spring landscaping ambitions
March 20, 2019
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Brian Rademaekers
From a cost perspective, rain gardens are a super bargain given their super ability to soak up your property’s stormwater runoff: most participants pay less than $400 for their finished garden’s construction, plants and planting.
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New Shutoff Policy: Don’t Lose Water this Spring!
March 8, 2019
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Public Affairs
Do you have unpaid water bills that piled up over the winter? There are some important things you need to know. Don’t risk losing water at your home and having to deal with all the headaches and fees that will bring. The best way to avoid a shutoff is simple: get in touch with us!
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#PHLSnow Tips to Get You Through Winter: Don’t let snow slow response to water and fire emergencies!
January 16, 2019
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Public Affairs
While we’re usually busy dealing with that wetter form of snow (rain!), the white stuff comes with a special set of challenges and risks—for Philadelphia Water Department infrastructure, our crews out on the streets, and for our customers.
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Crews Now in Winter Mode for Emergency Repairs: What you need to know + protecting your home
December 14, 2018
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Public Affairs
We ramped up our response to cold-weather main breaks. Property owners can prep for a deep freeze too by protecting their plumbing and learning how to spot frozen pipes vs. main breaks.
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Use salt and other ice-melts the right way!: Protect your furry friends and Philly waterways
November 15, 2018
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Brian Rademaekers
All deicers can be harmful to our water supply, the environment, and even pets when overused. So, what to do?
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