@Philly H2O Blog

All posts tagged: Survey

What a Decade of Surveying Residents Taught us about Water and Trust in Philadelphia: 2025 Survey open now!

June 30, 2025  |  ImpactED at the University of Penn

For nearly a decade, the Philadelphia Water Department (PWD) has been asking a simple but essential question: What do residents think about their water service? Every year since 2016, in partnership with ImpactED at the University of Pennsylvania, PWD has surveyed thousands of Philadelphians — from every zip code and neighborhood — to learn how […]

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2024 PWD Customer Survey Now Open!: Take it for a chance to win a $100 gift card!

July 23, 2024  |  PWD Public Affairs

We value Philadelphians’ experiences with our services. Since our work is funded by your water bills, PWD prioritizes providing you with quality drinking water, wastewater, stormwater, and other services. For the 9th consecutive year, we’re distributing our annual customer survey – a project made possible with support from ImpactedEd at the University of Pennsylvania. Every […]

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