PhillyH2O @ Home: Hydrate with Infused Tap!: Now that we are in the middle of summer, it’s especially important to keep hydrated.
June 30, 2020
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Dottie Baumgarten
Knowing we have top-quality tap, you can have some fun with the water by infusing it with flavor!
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‘@PhillyH2O at Home: Gardening for Clean Water: Composting allows for fertilizer-free gardens, better for waterways.
May 31, 2020
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Public Affairs
We support gardens because they’re good for Philly waterways and Philly communities.
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‘@PhillyH2O at Home: TP vs. Wipes!: Try this experiment to see why wipes don’t flush.
April 30, 2020
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Dottie Baumgarten
PWD educator Dottie Baumgarten shows what makes toilet paper the only thing to flush.
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Customers: Flushing Wipes Could Cost You, Damage Infrastructure: Flushing anything but toilet paper could mean pricey plumber visit.
April 14, 2020
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Brian Rademaekers
A surge in wipes could be bad news for residents trying to avoid big expenses like major plumbing repairs.
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Flashback Friday … the 13th!: We get creepy with a loathed sewer creature
December 13, 2019
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Adam Levine, PWD Historian
Sewer crawlers face many challenges in their work, including rodent nests.
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ICYMI the Customer Service Deep Dive: A #CSWeek 2019 Recap
October 23, 2019
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Public Affairs
We had a lot of fun highlighting their work, so we’re sharing some of our favorites from @PhillyH2O social media accounts here.
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Customer Service Week Spotlight: Inlet Cleaning Crews: You Call, They Unclog - But That’s Not All.
October 9, 2019
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Public Affairs
You may see these crews providing customer service on your block. Get details on three specialized tasks they perform and tips on getting help with a clogged drain that’s causing flooding.
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Customer Service Week: Here to Help with 24/7 Support: Highlighting PWD Customer Service Workers and Utility Fair
October 7, 2019
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Public Affairs
Join us during National Customer Service Week (Oct. 7-11) as we highlight the work of PWD customer service employees who interact with City residents daily and provide tips for getting help.
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Free Fixes for Basement Backup Flooding: Can This Program Help You?
August 13, 2019
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Public Affairs
Our Basement Protection Program provides free plumbing help for those impacted by overflowing sewers that force water into homes through drains, toilets and other fixtures. Here’s everything you need to know and apply.
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Explore Your Property on Revamped ‘Parcel Viewer’ Web App: Interactive Map Boosts Stormwater Fee Transparency
July 26, 2019
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Public Affairs
New web features make it easier than ever to see how we determine stormwater fees by looking at which parts of a property are draining into City sewers. Having that knowledge is the first step to filing an appeal if you think we got it wrong.
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