Summer Reminder: Never Open Hydrants: It’s against the law, can injure kids, and damage your neighborhood.
June 28, 2019
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Public Affairs
Opening fire hydrants is more dangerous than you think, and definitely illegal. That’s the bad news. The good news: our friends over at Parks and Recreation have tons of pools and spraygrounds.
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Vote for a Philly Water Spokesdog by May 24: Pick a pup to defend our water from pet waste pollution!
May 20, 2019
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Public Affairs
As our official Spokesdog partners, the Partnership for the Delaware Estuary’s social media feeds are filled with cute puppy pics that help highlight the importance of keeping pet waste out of our waterways. Add your “like” by Friday, May 24.
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New Shutoff Policy: Don’t Lose Water this Spring!
March 8, 2019
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Public Affairs
Do you have unpaid water bills that piled up over the winter? There are some important things you need to know. Don’t risk losing water at your home and having to deal with all the headaches and fees that will bring. The best way to avoid a shutoff is simple: get in touch with us!
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#PHLSnow Tips to Get You Through Winter: Don’t let snow slow response to water and fire emergencies!
January 16, 2019
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Public Affairs
While we’re usually busy dealing with that wetter form of snow (rain!), the white stuff comes with a special set of challenges and risks—for Philadelphia Water Department infrastructure, our crews out on the streets, and for our customers.
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Crews Now in Winter Mode for Emergency Repairs: What you need to know + protecting your home
December 14, 2018
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Public Affairs
We ramped up our response to cold-weather main breaks. Property owners can prep for a deep freeze too by protecting their plumbing and learning how to spot frozen pipes vs. main breaks.
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Use salt and other ice-melts the right way!: Protect your furry friends and Philly waterways
November 15, 2018
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Brian Rademaekers
All deicers can be harmful to our water supply, the environment, and even pets when overused. So, what to do?
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New Report on Philadelphia Drinking Water Quality: Local drinking water meets or beats all quality standards
June 13, 2018
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Public Affairs
Based on data collected by our Bureau of Laboratory Services throughout 2017, the annual report details test results showing that Philadelphia’s drinking water meets or is better than all state and federal water quality standards…
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Want One of These Beauties? We WOODn’t Wait!
June 1, 2018
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Brian Rademaekers
If you’ve been considering getting a wood downspout planter for your home through Philadelphia’s Rain Check program, now is the time to act!
Beginning on July 1, 2018, the participant cost for the wood downspout planter will increase
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Infrastructure Week 2018: Why Your Meter Matters
May 21, 2018
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Public Affairs
Do you know where your home water meter is and how it works? It might be tucked away in the basement, but it plays an import role in our water system. Knowing how to get the most out your meter can help you avoid a large, unexpected bill caused by a running toilet or other hard-to-notice leaks.
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Winter is coming: Watch this cold-weather tips vid and avoid frozen pipes
October 19, 2017
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Brian Rademaekers
The arrival of chilly nights means it’s time to make sure your pipes are protected from cold winter temps that can cause frozen or burst pipes in your home or on your property. While most plumbing is deep enough underground or insulated well enough within your home to avoid freezing, water meters and water service lines can freeze when the temperature drops below 32 degrees in some cases…
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