Last summer, the Philadelphia Water Department (PWD) – in partnership with ImpactED at the University of Pennsylvania – conducted the 10th annual PWD customer survey. The survey explored Philadelphia residents’ attitudes, knowledge, and behaviors around our core services.
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For nearly a decade, the Philadelphia Water Department (PWD) has been asking a simple but essential question: What do residents think about their water service? Every year since 2016, in partnership with ImpactED at the University of Pennsylvania, PWD has surveyed thousands of Philadelphians — from every zip code and neighborhood — to learn how […]
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From pollution praises to community poetry — infrastructure investments to mural unveilings, 2021 offered a plethora of opportunities allowing us to better serve, engage, and communicate our water services to Philadelphia residents.
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This Girls High School grad is turning her passion for Green City, Clean Waters into a career as the first female apprentice to become a full-time PWD Civil Servant.
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Nearly four decades after she began her career at PWD as an engineer, Public Affairs General Manager Joanne Dahme is passing the baton. Watch her exit interview to see why a career in water is rewarding.
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We work extremely hard to protect our rivers and provide our 1.5 million customers with top-quality drinking water, and we want to make sure that water also comes with top-quality customer service.
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