Our dedicated professionals operate three drinking water facilities, which treat an average of more than 300 million gallons of water a day, ensuring residents and businesses have reliable access to clean, safe drinking water.
Following lead service line replacement, small pieces of lead from your service pipe may have entered the pipes in your house. That may lead to high levels of lead in the water you use to cook and drink for up to three months.
In Philadelphia, the drinking water delivered to your home meets or exceeds state and federal water quality standards. When high lead levels are found in tap water, the lead comes from plumbing on the customer’s property. Customers should check their homes for lead plumbing. If a lead service line or other lead plumbing is found, […]
What to expect if a water main breaks nearby Main breaks can cause a loss of water pressure, or even temporary loss of service, as the main is shut down to isolate the emergency. Affected customers are notified as soon as possible, usually with a door hanger on the front door of the property. Most […]
The quality of our drinking water is directly linked to the quality of our source water – the Delaware and Schuylkill Rivers.
Water Quality Providing a safe and abundant supply of water is our commitment to all of our customers, both large and small. View the latest Drinking Water Quality Report Learn more about drinking water quality in Philadelphia → Sourcewater Issues Learn about things happening in Philadelphia’s watersheds that raise concerns and pose challenges to the protection […]
The Philadelphia Water Department works around the clock to make sure that safe, high-quality drinking water is always on tap. Providing a safe and abundant supply of water is our commitment to all of our customers, both large and small.