Drinking Water

Our dedicated professionals operate three drinking water facilities, which treat an average of more than 300 million gallons of water a day, ensuring residents and businesses have reliable access to clean, safe drinking water.

Incomplete Records

Hundreds of thousands of properties in Philadelphia have a section of buried service line with no material record. Many service lines in Philadelphia are categorized as Incomplete Records if we have partial or no records for the service line materials. Service lines categorized as “Incomplete Records” and sections indicating “No record” were previously called “Unknown”. […]

Lead Service Lines

Lead was used in the past because it is soft and can be bent. Lead service line installation decreased after the 1950s as harmful health effects became clear. What to do if your service line is categorized as ‘Lead’  If your service line is categorized as lead, here’s what to do: Questions? Contact: ServiceLineMap@phila.gov or (215) 685‑6300.

Galvanized Steel Service Lines

Galvanized steel pipes can corrode. Over decades, any lead from a property’s plumbing can accumulate on the corroded walls of galvanized pipes. What to do if you service line is categorized as ‘Galvanized’ If your overall service line material is classified as “Galvanized” you should act as though it may contain lead: Questions? Contact: ServiceLineMap@phila.gov […]

Checking your service line

Philadelphia has never had water mains made of lead, but the service line bringing water from the main to your property may contain lead. You can check the portion of your service line that enters your property at your water meter. Buried sections of service lines may contain different materials, if one portion was replaced. Find […]

Schools & Childcares Interest Form

Let us know if you’re interested the PWD Schools & Childcares Lead Sampling Program All items marked with an asterisk (*) are required fields. If you have any questions, or to fill out the survey over the phone, please call (215) 685-1407. Estimated time to complete: 1 minute

Service Line Material Map

Use this map to see our current records of materials in your water service line. Learn what you should do based on your material. Residential water service lines in Philadelphia are owned entirely by the property owner. What you will find on this page: Service line map questions & feedback Report your service line material

In-Home Material Test

The Philadelphia Water Department (PWD) can check to see if your water service line is made of lead or galvanized metal. Confirming the material of service lines helps our efforts to share accurate information with homeowners and residents across Philadelphia. This work is ongoing. Inspections will take place on weekdays between 9:00 a.m. and 6:00 p.m. What […]

Schools & Childcares Facility Intake Form

This form is for participation in the PWD Schools & Childcares Lead Sampling Program. Items marked with an asterisk (*) are required fields. If you have any questions, or to fill out the survey over the phone, please call (215) 685-1407. Estimated time to complete: 5-10 minutes

PWD Schools & Childcares Lead Sampling Program

Drinking Water Sampling for Schools & Childcares in Philadelphia The Philadelphia Water Department (PWD) is committed to working with our educational partners to keep lead out of drinking water at schools and childcare facilities in Philadelphia. Did your facility receive a letter or postcard inviting you to participate? Click the button below to get started.

Service Line Identification Pilot Program

The Philadelphia Water Department is committed to helping homeowners find out if their water service line is made of lead. As part of this effort, PWD is partnering with Solinas Technologies and contractors from Arcadis to pilot an innovative technology designed to help PWD’s engineers and field workers determine what material service lines are made […]

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