The Philadelphia Water Department (PWD) serves the Greater Philadelphia region by providing integrated water, wastewater and stormwater services.
The Philadelphia Water Department is committed to helping homeowners find out if their water service line is made of lead. As part of this effort, PWD is partnering with researchers from Drexel University and contractors from Arcadis and Cornwell Engineering as part of a Water Research Foundation project, to pilot an innovative technology designed to […]
This interest form is intended only for customers that have recently had their lead service line replaced (either full or partial replacement) and wish to have their water lead levels measured following the service line work. If you have not had your service line replaced but are interested in having your water lead levels measured, […]
If you are interested in participating in the 2022 Lead and Copper Rule (LCR) Sampling Program, please complete the form below. After completing the screener, PWD will review your information and contact you regarding your eligibility for participating. Completing the screener does not guarantee inclusion in the program, but PWD also provides free lead and […]
PWD manages and treats Philadelphia wastewater, which includes the upkeep of more than 3,000 miles of sewer. We use a system of combined sewers in approximately half of the city’s neighborhoods and a separate sewer system in the other half. Combined Sewer System In areas with combined sewers, a single pipe carries both stormwater from […]
Once drinking water leaves the PWD water main in the street, its safe delivery becomes the customer’s responsibility.
Philadelphia Water Department regulations define the terms of services provided by the department. These include customer rights and responsibilities, guidelines for making connections to PWD infrastructure, and policies that guide the delivery of continued, high-quality service. Revised April 29, 2024
The rates PWD charges our customers are determined through a transparent process of public hearings by the Philadelphia Water, Sewer, and Storm Water Rate Board. Effective September 1, 2024
Following lead service line replacement, small pieces of lead from your service pipe may have entered the pipes in your house. That may lead to high levels of lead in the water you use to cook and drink for up to three months.