Water Utility

The Philadelphia Water Department (PWD) serves the Greater Philadelphia region by providing integrated water, wastewater and stormwater services.

Schools & Childcares Facility Intake Form

This form is for participation in the PWD Schools & Childcares Lead Sampling Program. Items marked with an asterisk (*) are required fields. If you have any questions, or to fill out the survey over the phone, please call (215) 685-1407. Estimated time to complete: 5-10 minutes

Service Line Verification Program

Free program to check the material of underground service lines A limited number of customers have been selected to participate in this free temporary program. If we find lead or galvanized metal, we’ll replace it for free! The Service Line Verification Program: The Philadelphia Water Department (PWD) is digging to check service line materials at a small […]

Service Line Identification Pilot Program

The Philadelphia Water Department is committed to helping homeowners find out if their water service line is made of lead. As part of this effort, PWD is partnering with researchers from Drexel University and contractors from Arcadis and Cornwell Engineering as part of a Water Research Foundation project, to pilot an innovative technology designed to […]

Post-Lead Service Line Replacement Sampling Request

This interest form is intended only for customers that have recently had their lead service line replaced (either full or partial replacement) and wish to have their water lead levels measured following the service line work. If you have not had your service line replaced but are interested in having your water lead levels measured, […]

LCR Sampling Screening Form

If you are interested in participating in the 2025 Lead and Copper Rule (LCR) Sampling Program, please complete the form below. After completing the screener, the Philadelphia Water Department (PWD) will review your information and contact you regarding your eligibility for participating. Completing the screener does not guarantee inclusion in the program. However, PWD also […]

Wastewater

PWD manages and treats Philadelphia wastewater, which includes the upkeep of more than 3,000 miles of sewer. We use a system of combined sewers in approximately half of the city’s neighborhoods and a separate sewer system in the other half. Combined Sewer System In areas with combined sewers, a single pipe carries both stormwater from […]

Customer Responsibilities

Once drinking water leaves the PWD water main in the street, its safe delivery becomes the customer’s responsibility.

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