Water Utility

The Philadelphia Water Department (PWD) serves the Greater Philadelphia region by providing integrated water, wastewater and stormwater services.

Schools & Childcares Interest Form

Let us know if you’re interested the PWD Schools & Childcares Lead Sampling Program All items marked with an asterisk (*) are required fields. If you have any questions, or to fill out the survey over the phone, please call (215) 685-1407. Estimated time to complete: 1 minute

Service Line Material Map

Use this map to see our current records of materials in your water service line. Learn what you should do based on your material. Residential water service lines in Philadelphia are owned entirely by the property owner. What you will find on this page: Service line map questions & feedback Report your service line material

In-Home Material Test

Philadelphia Water Department (PWD) contractors may knock on your door to check if your water service line is made of lead. Confirming the material of service lines helps our efforts to share accurate information with homeowners and residents across Philadelphia. Work will begin in October 2025 and is expected to last through February 2026. Inspections will take place on weekdays between 9:00 a.m. […]

Schools & Childcares Facility Intake Form

This form is for participation in the PWD Schools & Childcares Lead Sampling Program. Items marked with an asterisk (*) are required fields. If you have any questions, or to fill out the survey over the phone, please call (215) 685-1407. Estimated time to complete: 5-10 minutes

photo of two workers replacing a residential service line - one holds a coil of copper pipe as another, in neon yellow hard hat and vest, stands in a waist-deep hole in the sidewalk, straightening a section of the pipe to feed into position and install.

Service Line Replacement Pilot Program

Properties with confirmed lead or galvanized service lines in selected areas of the city can receive free service line replacement. As part of our mission to keep drinking water safe, we’re exploring new ways to replace lead and galvanized service lines. We’re doing this work with a limited number of property owners to better understand […]

Service Line Identification Pilot Program

The Philadelphia Water Department is committed to helping homeowners find out if their water service line is made of lead. As part of this effort, PWD is partnering with researchers from Drexel University and contractors from Arcadis and Cornwell Engineering as part of a Water Research Foundation project, to pilot an innovative technology designed to […]

Service Line Verification Program

Free program to check the material of underground service lines A limited number of customers have been selected to participate in this free temporary program. If we find lead or galvanized metal, we’ll replace it for free! The Service Line Verification Program: The Philadelphia Water Department (PWD) is digging to check service line materials at a small […]

Post-Lead Service Line Replacement Sampling Request

This interest form is intended only for customers that have recently had their lead service line replaced (either full or partial replacement) and wish to have their water lead levels measured following the service line work. If you have not had your service line replaced but are interested in having your water lead levels measured, […]

LCR Sampling Screening Form

If you are interested in participating in the 2025 Lead and Copper Rule (LCR) Sampling Program, please complete the form below. After completing the screener, the Philadelphia Water Department (PWD) will review your information and contact you regarding your eligibility for participating. Completing the screener does not guarantee inclusion in the program. However, PWD also […]

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