What a Decade of Surveying Residents Taught us about Water and Trust in Philadelphia: 2025 Survey open now!
June 30, 2025
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ImpactED at the University of Penn
For nearly a decade, the Philadelphia Water Department (PWD) has been asking a simple but essential question: What do residents think about their water service? Every year since 2016, in partnership with ImpactED at the University of Pennsylvania, PWD has surveyed thousands of Philadelphians — from every zip code and neighborhood — to learn how […]
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Stay Informed with PWD’s New Quarterly Construction Newsletter: Spring 2025 Newsletters
April 1, 2025
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Amy Hopf
PWD has launched a Quarterly Construction Newsletter to keep residents informed about construction projects in their City Council District. Each season, subscribers will receive an email newsletter with a roundup of PWD projects happening in their identified ZIP code’s Council District. These emails are for any Philadelphia resident who wants to learn more about PWD […]
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Introducing our new Service Line Map: Sharing records of water service line materials for properties in Philadelphia
October 24, 2024
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PWD Public Affairs
The Philadelphia Water Department (PWD) has just launched a new online map showing our records of water service line materials for every property in Philadelphia. While this new map is mandated by federal law, we are working to make this new tool as useful as possible for our customers. The new laws apply to every […]
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Commissioner Hayman Testifies before US Senate on Infrastructure Funding: "I know that the nation was long overdue for a landmark investment in water infrastructure."
March 16, 2023
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Public Affairs
As the leader of one of the largest public water utilities in the country and a member of the Association of Metropolitan Water Agencies Board of Directors, Philadelphia Water Department Commissioner Randy E. Hayman, Esq. testified before the United State Senate’s Environment & Public Works Committee about implementing the Bipartisan Infrastructure Law on March 15th. Watch […]
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2023 PWD Customer Survey Now Open!: Take it for a chance to win a $100 gift card!
February 8, 2023
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Grace Maiorano
At the Water Department, we use your voice to inform our improvements. Everything we do is funded by water bills— so we want to make sure we’re providing Philadelphians with the best possible services. For the eighth consecutive year, we’re distributing our annual comprehensive customer survey – a project made possible with support from ImpactedEd […]
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We’re Hiring Entry-Level Engineers!: Dozens of job openings need to be filled through July 2023!
August 17, 2022
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PWD Recruiting
New PWD opportunities have been posted for entry-level engineers. Dozens of job openings need to be filled through July 2023!
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Rescheduled: Frankford Beach Cleanup event set for Aug. 23: It’s all part of the Plastic-free Philly effort!
July 13, 2022
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Public Affairs
On Thursday, July 21, PWD will partner with United by Blue, Riverfront North, and the Academy of Natural Sciences for a cleanup at the Frankford Boat Launch, located at 5501 Tacony Street, from 4 to 6:30 p.m.
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2022 PWD Customer Survey is Now Open Closed!: but it will be back next year!
February 4, 2022
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Public Affairs
Any Philadelphia resident aged 18 or older who takes the survey can enter a raffle to win a $100 gift card.
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2021: A Year in Review: We reflect on a year of achievements, advances, and milestones.
December 27, 2021
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Public Affairs
From pollution praises to community poetry — infrastructure investments to mural unveilings, 2021 offered a plethora of opportunities allowing us to better serve, engage, and communicate our water services to Philadelphia residents.
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Source Water Protection Week: Highlighting important work of protecting waterways we depend on
September 28, 2021
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Brian Rademaekers
New campaign highlights the important work of protecting the waterways we depend on.
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