Our dedicated professionals operate three drinking water facilities, which treat an average of more than 300 million gallons of water a day, ensuring residents and businesses have reliable access to clean, safe drinking water.
The Service Line Replacement Pilot Program replaces lead or galvanized metal water service lines at eligible properties for free. Questions or concerns? Email ReplaceServiceLine@phila.gov or call (215) 683-8825.
The Philadelphia Water Department (PWD) is working to replace water service lines containing lead or galvanized metal throughout the City of Philadelphia. PWD will be using contracted plumbers for replacement of service lines. Because residential service lines are owned by the property owner, PWD must get property owners to sign this form to give PWD permission to replace […]
El Departamento de Agua de Filadelfia (PWD) está trabajando para reemplazar las líneas de servicio de agua que contienen plomo o metal galvanizado en toda la ciudad de Filadelfia. El PWD utilizará plomeros contratados para el reemplazo de las líneas de servicio. Dado que las líneas de servicio residenciales son propiedad del propietario de la […]
Philadelphia successfully passed the most recent round of regulatory testing for lead at customers’ taps. These are the results of testing for lead in drinking water in Philadelphia. Every three years, we collect water samples from taps in homes that have lead service lines. This is required by the Environmental Protection Agency (EPA)’s Lead & […]
Residents who request home water testing for lead can let us know when you have your bottles filled and ready to go using the form below. We will contact you to let you know when we have someone available to pick it up to bring to our lab for analysis!
The Philadelphia Water Department (PWD) offers free lead and copper tests to customers who are interested. We keep water safe to drink. We treat drinking water to reduce corrosion. (Corrosion can allow small amounts of lead from plumbing to dissolve into water.) We know this treatment works because we routinely test for lead at customer […]
General Service Line Background Incomplete Records (previously called “Unknown”) Lead Service Lines Flushing Service Line Map and Notifications What PWD is doing about lead in water Any more questions? Email us at ServiceLineMap@phila.gov or call (215) 685-6300.
The Philadelphia Water Department works around the clock to make sure that safe, high-quality drinking water is always on tap. Providing a safe and abundant supply of water is our commitment to all of our customers, both large and small. Tap You Can Trust Sign up for updates about Water Quality in Philadelphia We treat […]
The Philadelphia Water Department (PWD) invites residents to watch a presentation informing the public about drinking water quality and service line materials, including lead plumbing. The info sessions will help residents better understand letters that were mailed to all PWD customers in November 2024 and December 2025. These mandatory notifications provided information about customer-owned service […]
If your service line is categorized as “non-lead”, it is likely made of plastic or copper. These materials are commonly used because they do not contain lead. Materials can include: Plastic Plastic is typically a less expensive option. Plastic service lines are not associated with increased risk of lead. Copper Copper is used in most service […]