Our dedicated professionals operate three drinking water facilities, which treat an average of more than 300 million gallons of water a day, ensuring residents and businesses have reliable access to clean, safe drinking water.
This form is for participation in the PWD Schools & Childcares Lead Sampling Program. Items marked with an asterisk (*) are required fields. If you have any questions, or to fill out the survey over the phone, please call (215) 685-1407. Estimated time to complete: 5-10 minutes
Free program to check the material of underground service lines A limited number of customers have been selected to participate in this free temporary program. If we find lead or galvanized metal, we’ll replace it for free! The Service Line Verification Program: The Philadelphia Water Department (PWD) is digging to check service line materials at a small […]
The Philadelphia Water Department is committed to helping homeowners find out if their water service line is made of lead. As part of this effort, PWD is partnering with researchers from Drexel University and contractors from Arcadis and Cornwell Engineering as part of a Water Research Foundation project, to pilot an innovative technology designed to […]
This interest form is intended only for customers that have recently had their lead service line replaced (either full or partial replacement) and wish to have their water lead levels measured following the service line work. If you have not had your service line replaced but are interested in having your water lead levels measured, […]
If you are interested in participating in the 2025 Lead and Copper Rule (LCR) Sampling Program, please complete the form below. After completing the screener, the Philadelphia Water Department (PWD) will review your information and contact you regarding your eligibility for participating. Completing the screener does not guarantee inclusion in the program. However, PWD also […]
Following lead service line replacement, small pieces of lead from your service pipe may have entered the pipes in your house. That may lead to high levels of lead in the water you use to cook and drink for up to three months.
What to expect if a water main breaks nearby Main breaks can cause a loss of water pressure, or even temporary loss of service, as the main is shut down to isolate the emergency. Affected customers are notified as soon as possible, usually with a door hanger on the front door of the property. Most […]