What a Decade of Surveying Residents Taught us about Water and Trust in Philadelphia: 2025 Survey open now!
June 30, 2025
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ImpactED at the University of Penn
For nearly a decade, the Philadelphia Water Department (PWD) has been asking a simple but essential question: What do residents think about their water service? Every year since 2016, in partnership with ImpactED at the University of Pennsylvania, PWD has surveyed thousands of Philadelphians — from every zip code and neighborhood — to learn how […]
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What Black History Month Means at PWD
February 21, 2025
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Michelle Bailey
We have the pleasure of featuring four Philadelphia Water Department employees for Black History Month. We asked them to share their stories about working at PWD, things they have learned during their careers, and what Black History means to them.
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Give Us Feedback for a Chance to Win $100!: 2021 Customer Survey Open for a Limited Time Closed, but will be back next year!
February 1, 2021
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Public Affairs
If we could be doing something better, we want to know about it. If we’re doing something that you love — we want to hear about that, too. Everything we do is funded by your water bill, so we want to make sure we’re providing you with the best services possible.
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