Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2024, a monthly water bill for a typical residential customer increased by 12.3%.
The American Littoral Society is a valued partner of the Philadelphia Water Department, and we appreciate their continued passion for achieving water quality improvements to our region’s waterways. However, a recent publication led by the American Littoral Society and supported by additional contributors titled “Unraveling the Facts” includes positions and assertions related to PWD’s programs that […]
Comparta este informe con todas las personas que beben esta agua, en especial con aquellas que tal vez no hayan recibido este aviso directamente (por ejemplo, personas que viven en departamentos, hogares de ancianos, escuelas y negocios). Para hacerlo, coloque este aviso en un lugar público o distribuya copias personalmente o por correo. Para recibir […]
Join us in celebrating the Delaware River at the Delaware River Festival, September 28th, at Penn’s Landing!
Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 7th – Registration open now!
Fluctuations in environmental conditions that can impact water quality characteristics led to levels of a disinfection byproduct that were slightly higher than usual in one section of the city. Water remains safe to drink. In short: PWD maintains a careful balance of using enough disinfection to eliminate harmful microbes and limiting disinfection byproducts that the […]
This report features water quality information collected throughout 2023. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.
For the 9th consecutive year, PWD is partnering with ImpactED at the University of Pennsylvania to conduct an annual comprehensive customer satisfaction survey. The survey is designed with the goal of better understanding residents’ opinions, behaviors, and preferences as they relate to topics such as drinking water habits, water quality, billing, customer service, water infrastructure, and overall perceptions […]
The Philly Water Bar is a relationship-building tool and interactive platform that educates and engages the public around Philadelphia’s top-quality tap water. Find out where it will be this summer or request the Water Bar for your event!
The Germantown neighborhood is among the most threatened areas in Philadelphia for urban flash flooding. The 2024 Waterway Arts Initiative is a partnership seeking to foster environmental discourse, empower community resilience, and share information and resources about critical flooding issues facing Philadelphia communities.