How to avoid water shutoffs
Learn about your options to avoid a water shutoff, from grants to assistance programs to protections for vulnerable customers.
Philadelphia Water Department Requests Necessary Rate Increase
For Immediate Release: February 26, 2025 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Philadelphia Water Department Requests Necessary Rate Increase Rate change needed to address rising costs; assistance program enrollment greatly increased PHILADELPHIA –The Philadelphia Water Department (PWD) filed advance notice with the Philadelphia Water, Sewer and Storm Water Rate Board (Rate Board) of its request to increase […]
Cold Weather Is Here: Prepare for water emergencies, frozen pipes
Whenever below-freezing temperatures are forecast for more than 48 hours in a row, customers should protect their pipes from freezing and be prepared for potential water main breaks: If you see water in the street or believe there is a main break, call (215) 685-6300 immediately. Follow @PhillyH2O for more information.
Philadelphia Water Department Highlights Water Conservation Measures Following Drought Watch
For Immediate Release: November 1, 2024 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Philadelphia Water Department Highlights Water Conservation Measures Following Drought Watch Pennsylvania Department of Environmental Protection calls for reduced water use in Philadelphia, 35 counties. PHILADELPHIA – The Philadelphia Water Department supports the Pennsylvania Department of Environmental Protection’s (PADEP) call for reduced water use by residents […]
Water Department launches new map of service line materials to meet new federal regulations
For Immediate Release: October 21, 2024 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Water Department launches new map of service line materials to meet new federal regulations Online tool shares existing water service line material records for every Philadelphia property PHILADELPHIA –The Philadelphia Water Department (PWD) has launched a new public-facing online map showing PWD’s records of […]
Minority Enterprise Development Week (MED Week) Contractor Seminar
Join us on Wednesday, October 9th at the West Philadelphia Sewer Maintenance Facility to meet PWD experts and learn about upcoming contract opportunities.
New rate information effective September 2024
Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2024, a monthly water bill for a typical residential customer increased by 12.3%.
PWD Response to “Unraveling the Facts”
The American Littoral Society is a valued partner of the Philadelphia Water Department, and we appreciate their continued passion for achieving water quality improvements to our region’s waterways. However, a recent publication led by the American Littoral Society and supported by additional contributors titled “Unraveling the Facts” includes positions and assertions related to PWD’s programs that […]
Informe de calidad del agua potable 2023
Comparta este informe con todas las personas que beben esta agua, en especial con aquellas que tal vez no hayan recibido este aviso directamente (por ejemplo, personas que viven en departamentos, hogares de ancianos, escuelas y negocios). Para hacerlo, coloque este aviso en un lugar público o distribuya copias personalmente o por correo. Para recibir […]
Delaware River Festival 2024
Join us in celebrating the Delaware River at the Delaware River Festival, September 28th, at Penn’s Landing!