Tap You Can Trust
A quick-read guide to the latest Water Quality Report (Updated for 2020)
We Care – Customer Assistance
We’re still here to help with your water bill. Learn about applying for assistance, payment agreements, and if your water could be shut off, and what to do about it.
All About Frozen Pipes
What to do if pipes freeze, and how to avoid costly repairs
What you need to know about water emergencies:
Learn how we respond to water main breaks. Plus: What to do if the problem is on your property.
Tap You Can Trust (featuring 2018 data)
How we make top-quality tap water in Philadelphia.
Pet Waste = Pollution
Dog poo may be “natural” but is bad for people and the environment if you leave it on the ground! Learn more about the “doo”s and don’ts of pet waste!
Cold Weather Solutions
How to troubleshoot frozen pipes