2023 Customer Survey
The 2023 PWD Customer Survey is now open! Your feedback helps us improve services for everyone.
Storm Drains: Ins & Outs
Sewers work best when drains are clear! Fall leaves and litter blocking them can lead to flooding. Learn more…
Clean Water Act: 50 Years in Philadelphia
We’re commemorating the 50th anniversary of the Clean Water Act. Follow along as we honor this milestone with history, events, and ways you can support the ongoing work of protecting and restoring our rivers and creeks!
Your Voice, Your Vote!
¡Tu voz, tu voto!
您的意見， 您的投票!
New rate information effective September 2022
Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2022, a monthly water bill for a typical residential customer increases by 6.5%.
Avoid Water Shutoffs in 2022
Shutoffs for unpaid bills have resumed, after over two years of delays. Take care of your outstanding bill now, before it grows higher than you can pay!
Fishing Fest 2022
Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 10th – Registration open now!
2021 Drinking Water Quality Report
This report features water quality information collected throughout 2020. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.
Wingo-WHAT?
impacted by infrastructure-related flooding in Germantown. The artistic intervention equips local residents with flooding preparedness knowledge — all through shared experiences and collective storytelling.
“Untangle” your Home’s Title
Learn what it means to have a “tangled title”, why and how to “untangle” it, and how to prevent it for your heirs.