Alerts, News, & Updates
Water shutoff notices will be mailed out to some PWD customers starting later this month. Customers unable to pay their water bills are urged to attend one of the upcoming Utility Fair events that make filling out paperwork and forms easier. Customers facing hardship or otherwise having trouble paying their bills may qualify for lower […]
Some residential customers will start getting shutoff notices for unpaid bills this month. #UtilityFairsPHL assistance fairs will help those unable to pay get enrolled in assistance programs and avoid losing service.
The City of Philadelphia has shared a new set of shutoff policies designed to make sure that residents who cannot pay bills will still have water services. These new policies will be in effect as the City resumes residential shutoffs on July 20 after two years of a COVID-19 pandemic moratorium on residential shutoff. The […]
When you go into a Philadelphia restaurant and order oysters, do you ever wonder what happens to the empty shells? Thanks to agreements between Partnership for the Delaware Estuary (PDE), the Philadelphia Water Department (PWD), and local restaurants, some of those shells will now be recycled back into the environment, helping improve local water quality.
The Philadelphia Water, Sewer and Storm Water Rate Board will conduct public and technical hearings in the 2022 TAP-R Reconciliation Proceeding on Thursday, March 31, 2022 at 10:00 a.m. The hearings are open to the public and will be conducted remotely via Zoom. The proceedings concern the reconciliation and potential downward adjustment of Water Department […]
The Philadelphia Water, Sewer and Storm Water Rate Board will conduct public hearings on the 2022 Special Rate Proceeding on Wednesday, March 23, 2022 at 1:00 pm and 6:00 pm. Both hearings are open to the public and will be conducted remotely via Zoom. This proceeding concerns the reconciliation and potential downward adjustment of Water […]
On Monday, April 11, 2022, at 10:00 a.m., the Philadelphia Water Department will hold a Public Hearing to provide an opportunity for public comment on Amendments to the Philadelphia Water Department Regulations, Chapter 4, Sections 400.2 (Ferrule Connection Pipe) and 403 (Backflow Protection). The Amendments were filed January 8, 2022 and are available to view […]
On Monday, March 28, 2022, at 1:00 p.m., the Philadelphia Revenue and Water Departments will hold a Public Hearing to provide an opportunity for public comment on AMENDMENTS TO THE PHILADELPHIA WATER DEPARTMENT REGULATIONS: CHAPTER 2 SECTIONS 206.1 (DEFINITIONS) AND 206.7 (EARNED FORGIVENESS). This hearing will be held virtually. The public is invited to participate. […]
With water shutoffs set to resume after a two-year pause, #UtilityFairsPHL brings utilities together for a series of virtual assistance fairs.
On February 25, 2022, the Philadelphia Water Department filed the Formal Notice of its Special Rate Proceeding with the Philadelphia Water, Sewer and Storm Water Rate Board for reconciliation of approved FY 2023 rates and charges. The above rates and charges were previously authorized as a part of the Settlement of the 2021 general rate […]