Alerts, News, & Updates
The Philadelphia Water Department works around the clock to make sure that safe, high-quality drinking water is always on tap. Providing a safe, abundant, and reliable supply of water is our commitment to all of our customers, both large and small. Our latest Water Quality Report, which features data collected throughout 2021 and was published […]
UPDATED 12:34 pm4th Street is currently closed between Norris and Berks until further notice. Seven occupied homes have been identified as having water in the basements. Cleaning companies are currently on-site pumping out these basements. Several unoccupied homes have water in the basements, and we are working with the developers to access these properties. UPDATED […]
Join PWD and 2020-2021 poet laureate Trapeta B. Mayson to unveil community poetry about local flooding Saturday, June 4.
Water shutoff notices will be mailed out to some PWD customers starting later this month. Customers unable to pay their water bills are urged to attend one of the upcoming Utility Fair events that make filling out paperwork and forms easier. Customers facing hardship or otherwise having trouble paying their bills may qualify for lower […]
Some residential customers will start getting shutoff notices for unpaid bills this month. #UtilityFairsPHL assistance fairs will help those unable to pay get enrolled in assistance programs and avoid losing service.
The City of Philadelphia has shared a new set of shutoff policies designed to make sure that residents who cannot pay bills will still have water services. These new policies will be in effect as the City resumes residential shutoffs on July 20 after two years of a COVID-19 pandemic moratorium on residential shutoff. The […]
When you go into a Philadelphia restaurant and order oysters, do you ever wonder what happens to the empty shells? Thanks to agreements between Partnership for the Delaware Estuary (PDE), the Philadelphia Water Department (PWD), and local restaurants, some of those shells will now be recycled back into the environment, helping improve local water quality.
The Philadelphia Water, Sewer and Storm Water Rate Board will conduct public and technical hearings in the 2022 TAP-R Reconciliation Proceeding on Thursday, March 31, 2022 at 10:00 a.m. The hearings are open to the public and will be conducted remotely via Zoom. The proceedings concern the reconciliation and potential downward adjustment of Water Department […]
The Philadelphia Water, Sewer and Storm Water Rate Board will conduct public hearings on the 2022 Special Rate Proceeding on Wednesday, March 23, 2022 at 1:00 pm and 6:00 pm. Both hearings are open to the public and will be conducted remotely via Zoom. This proceeding concerns the reconciliation and potential downward adjustment of Water […]
On Monday, April 11, 2022, at 10:00 a.m., the Philadelphia Water Department will hold a Public Hearing to provide an opportunity for public comment on Amendments to the Philadelphia Water Department Regulations, Chapter 4, Sections 400.2 (Ferrule Connection Pipe) and 403 (Backflow Protection). The Amendments were filed January 8, 2022 and are available to view […]