Updated July 24 Penn Environment is a valued partner to PWD and was instrumental in the establishment and adoption of the Green City, Clean Waters (GCCW) program. We appreciate their continued passion for our mission to achieve clean and healthy rivers and streams. As Penn Environment noted in their July 20 “Sewage Pollution in Philadelphia” […]
The Philadelphia Water Department and Water Revenue Bureau are aware of a billing issue impacting approximately 14,000 customers. The customers are largely in the northwest of the city and recently had a meter upgrade. The upgraded meters are working properly and do not need to be replaced. The issue is being corrected. What happened: Roughly […]
The below response from July 20 was updated July 24. We are thrilled to see an invested advocate organization that cares so much about water quality in our region. However, the Penn Environment report’s assertions do not consider the reality of implementing the current Green City, Clean Waters plan in addition to more infrastructure projects, done […]
This report features water quality information collected throughout 2022. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.
For Immediate Release: July 11, 2023 State Grant Program Returns for One Month and May Offer Customers Up to $5,000 for Past-Due Water Bills The LIHWAP grant program has reopened and will accept applications through August 11, 2023. PHILADELPHIA, PA– The Low-Income Household Water Assistance Program (LIHWAP), administered by the Pennsylvania Department of Human Services, is re-opening today, July 10, 2023, and may provide up […]
The Philadelphia Water Department is issuing a boil water advisory for parts of upper West Philadelphia.
UPDATE: The Philadelphia Water Department has issued a boiled water notice for areas impacted by the outage. Please read here. We are aware of reports of widespread water outages in parts of West Philadelphia. We are working to restore water as quickly as possible. Our emergency line is currently experiencing high call volume. Updates will […]
This morning, a large fire under I-95 near the Cottman Avenue exit in Northeast Philadelphia caused a portion of the highway to collapse. Pennsylvania State Police closed I-95 in both directions around the area. The fire is under control and City and state agencies are responding to address impacts to residents in the area and […]
On Thursday, June 1, Philadelphia Water Department Commissioner Randy Hayman and his leadership team joined Deputy Managing Director for the Office of Transportation and Infrastructure Mike Carroll in testifying before City Council’s Joint Environment and Transportation and Public Utilities Committee to detail the City’s response following the March 2023 spill that impacted the Delaware River […]
The Philly Water Bar is a relationship-building tool and interactive platform that educates and engages the public around Philadelphia’s top-quality tap water. Find out where it will be this summer or request the Water Bar for your event!