How to avoid water shutoffs
Learn about your options to avoid a water shutoff, from grants to assistance programs to protections for vulnerable customers.
We Are Fixing Water Billing Error
As a result of an August 3, 2021 data error in our billing process, a number of water customers recently received bills showing incorrect water usage readings for the past month, and incorrect bill amounts. We are aware of the error, and apologize for the distress it may have caused customers. Customers are not responsible […]
We Care – Customer Assistance
Now there are even more ways to get help with your water bill. Don’t wait to apply for assistance!