Announcements – Philadelphia Water Department

Philadelphia Water Department Highlights Water Conservation Measures Following Drought Watch

November 2024 Press Releases

For Immediate Release: November 1, 2024 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Philadelphia Water Department Highlights Water Conservation Measures Following Drought Watch Pennsylvania Department of Environmental Protection calls for reduced water use in Philadelphia, 35 counties. PHILADELPHIA – The Philadelphia Water Department supports the Pennsylvania Department of Environmental Protection’s (PADEP) call for reduced water use by residents […]

Water Department launches new map of service line materials to meet new federal regulations

October 2024 Announcements, Press Releases, Water Quality

For Immediate Release: October 21, 2024 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Water Department launches new map of service line materials to meet new federal regulations Online tool shares existing water service line material records for every Philadelphia property PHILADELPHIA –The Philadelphia Water Department (PWD) has launched a new public-facing online map showing PWD’s records of […]

A section of new water main is lowered into a trench stabilized with wood plank walls holding up the sides. We’re looking down the length of the trench and into one end of the pipe, which has a raised ring on the end, with holes for bolting it onto the next section all the way around it. Two crane arms are visible in the top right corner, and behind them we see a bit of the Franklin Institute, One and Three Logan Square, and other buildings in the background. Trees with fall foliage line the left side, behind the construction fencing.

New rate information effective September 2024

September 2024 Announcements, Bill Features, Rates & Charges

Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2024, a monthly water bill for a typical residential customer increased by 12.3%.

PWD Response to “Unraveling the Facts”

September 2024 Announcements

The American Littoral Society is a valued partner of the Philadelphia Water Department, and we appreciate their continued passion for achieving water quality improvements to our region’s waterways. However, a recent publication led by the American Littoral Society and supported by additional contributors titled “Unraveling the Facts” includes positions and assertions related to PWD’s programs that […]

Delaware River Festival - Saturday, September 28th, 2024

Delaware River Festival 2024

August 2024 Announcements, Bill Features, Events

Join us in celebrating the Delaware River at the Delaware River Festival, September 28th, at Penn’s Landing!

Philly Fun Fishing Fest returns September 7, 2024

August 2024 Announcements, Events

Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 7th – Registration open now!

Water Quality Notification for Parts of Northwest Philadelphia

July 2024 Announcements, Water Quality Notifications

Fluctuations in environmental conditions that can impact water quality characteristics led to levels of a disinfection byproduct that were slightly higher than usual in one section of the city. Water remains safe to drink. In short: PWD maintains a careful balance of using enough disinfection to eliminate harmful microbes and limiting disinfection byproducts that the […]

2023 Drinking Water Quality Report

July 2024 Announcements, Water Quality

This report features water quality information collected throughout 2023. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.

2024 Customer Survey Now Open

July 2024 Announcements

For the 9th consecutive year, PWD is partnering with ImpactED at the University of Pennsylvania to conduct an annual comprehensive customer satisfaction survey. The survey is designed with the goal of better understanding residents’ opinions, behaviors, and preferences as they relate to topics such as drinking water habits, water quality, billing, customer service, water infrastructure, and overall perceptions […]

Tours and Career Fair at Queen Lane Treatment Plant May 4

April 2024 Announcements

Tour a Drinking Water Treatment Plant & Learn About PWD Careers Experience what the Water Department is all about at our upcoming Open House at the Queen Lane Water Treatment Plant and join us in celebrating the beginning of Drinking Water Week, May 5-11! On Saturday, May 4th from 10 a.m. to 2 p.m., the Philadelphia Water […]