Alerts, News, & Updates
For Immediate Release: February 26, 2025 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Philadelphia Water Department Requests Necessary Rate Increase Rate change needed to address rising costs; assistance program enrollment greatly increased PHILADELPHIA –The Philadelphia Water Department (PWD) filed advance notice with the Philadelphia Water, Sewer and Storm Water Rate Board (Rate Board) of its request to increase […]
Whenever below-freezing temperatures are forecast for more than 48 hours in a row, customers should protect their pipes from freezing and be prepared for potential water main breaks: If you see water in the street or believe there is a main break, call (215) 685-6300 immediately. Follow @PhillyH2O for more information.
For Immediate Release: November 1, 2024 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Philadelphia Water Department Highlights Water Conservation Measures Following Drought Watch Pennsylvania Department of Environmental Protection calls for reduced water use in Philadelphia, 35 counties. PHILADELPHIA – The Philadelphia Water Department supports the Pennsylvania Department of Environmental Protection’s (PADEP) call for reduced water use by residents […]
For Immediate Release: October 21, 2024 Contact: Brian.Rademaekers@phila.gov | (215) 380-9327 Water Department launches new map of service line materials to meet new federal regulations Online tool shares existing water service line material records for every Philadelphia property PHILADELPHIA –The Philadelphia Water Department (PWD) has launched a new public-facing online map showing PWD’s records of […]
Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2024, a monthly water bill for a typical residential customer increased by 12.3%.
The American Littoral Society is a valued partner of the Philadelphia Water Department, and we appreciate their continued passion for achieving water quality improvements to our region’s waterways. However, a recent publication led by the American Littoral Society and supported by additional contributors titled “Unraveling the Facts” includes positions and assertions related to PWD’s programs that […]
Join us in celebrating the Delaware River at the Delaware River Festival, September 28th, at Penn’s Landing!
Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 7th – Registration open now!
Fluctuations in environmental conditions that can impact water quality characteristics led to levels of a disinfection byproduct that were slightly higher than usual in one section of the city. Water remains safe to drink. In short: PWD maintains a careful balance of using enough disinfection to eliminate harmful microbes and limiting disinfection byproducts that the […]
This report features water quality information collected throughout 2023. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.