Alerts, News, & Updates
Support is available for federal employees affected by the government shutdown. Federal workers who have not received a paycheck during the federal government shutdown can apply to defer residential water bill payments and Real Estate Tax payment agreements until after the federal government reopens, with no late fees or penalties. Learn more and apply online.
Scammers are using a fake website to trick Philadelphia water customers into providing payment information. They’ve created a fraudulent website with a similar domain name to the legitimate City of Philadelphia water bill payment website. The fake website, “myphillywaterbill.com”, mimics the City’s official MyPhillyWaterBill payment website. It appears in regular search engine results when customers attempt to pay […]
Mayor Cherelle L. Parker announced today the appointment of the next leader of the Philadelphia Water Department, Benjamin C. Jewell. Commissioner Jewell’s appointment as Water Commissioner was effective last week. Jewell will take responsibility for managing all units and a staff of approximately 2,200 at the Water Department.
Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2025, a monthly water bill for a typical residential customer is increasing by 9.4%.
Join us in celebrating the Delaware River at the Delaware River Festival, September 27th, at Penn’s Landing!
Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 6th – Registration open now!
On July 1, 2025, AFSCME District Council 33 initiated an open-ended strike, resulting in reduced workforce and impacting many job functions across the City of Philadelphia, including the Philadelphia Water Department (PWD). There are DC 33 members who are instrumental in maintaining the PWD system work at a high-quality level. We are prepared to continue […]
This report features water quality information collected throughout 2024. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.
Celebrate the re-introduction of fresh water to the Manayunk Canal for the first time in over 75 years! Join us to learn about the water quality improvements, speak with local partners for the project, and watch a mussel presentation from PWD Scientists. The Community event begins at 11 a.m., with speakers and presentations starting at […]
Over the weekend, hikers in the Wissahickon Valley Park alerted authorities about bright green water in a small stream leading to the Wissahickon Creek. Some alarmed trail users also posted photos to social media. There are no impacts on drinking water quality or local wildlife. See our statement for more information: “The Philadelphia Water Department […]