Don’t get a paper bill anymore? No worries! You can find all the info featured in the bill inserts right here.
Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2022, a monthly water bill for a typical residential customer increases by 6.5%.
Shutoffs for unpaid bills have resumed, after over two years of delays. Take care of your outstanding bill now, before it grows higher than you can pay!
Learn what it means to have a “tangled title”, why and how to “untangle” it, and how to prevent it for your heirs.
The 2022 PWD Customer Survey is now closed! Your feedback helps us improve services for everyone.
Sewers work best when drains are clear! Fall leaves and litter blocking them can lead to flooding. Learn more…
We are a public, not-for-profit utility. Our revenue is determined by rates and collected through water bills. Your monthly bill supports essential services and water infrastructure.
An inspiring new exhibition opens March 22, 2022 at the Fairmount Water Works explores the connection between water, social justice and public health.
Single-use plastic bags are a major source of litter and pollution in Philadelphia – and are banned, effective October 1.
Now there are even more ways to get help with your water bill. Don’t wait to apply for assistance!
We want to hear from you! More than 10,000 Philadelphians have contributed to the annual survey in the past 5 years.