Storm Drains: Ins & Outs (2021)
Sewers work best when drains are clear! Fall leaves and litter blocking them can lead to flooding. Learn more…
Rate Changes Effective September 2021
We are a public, not-for-profit utility. Our revenue is determined by rates and collected through water bills. Your monthly bill supports essential services and water infrastructure.
POOL: A History of Social Segregation
An inspiring new exhibition opens March 22, 2022 at the Fairmount Water Works explores the connection between water, social justice and public health.
Philadelphia’s Plastic Bag Ban
Single-use plastic bags are a major source of litter and pollution in Philadelphia – and are banned, effective October 1.
We Care – Customer Assistance
Now there are even more ways to get help with your water bill. Don’t wait to apply for assistance!
We Care – Customer Assistance
Now there are even more ways to get help with your water bill. Don’t wait to apply for assistance!
Our 2021 Customer Survey is now closed!
We want to hear from you! More than 10,000 Philadelphians have contributed to the annual survey in the past 5 years.
Proposed Changes in Water, Sewer, and Stormwater Rates and Charges
On January 15, 2021, the Philadelphia Water Department filed an Advance Notice with City Council and the Philadelphia Water, Sewer, and Storm Water Rate Board of the Department’s intent to propose an increase in water, sewer, and stormwater rates effective September 1, 2021. The proposal is subject to the review and authorization of the Rate […]
Tap You Can Trust (featuring 2019 data)
A quick-read guide to the latest Water Quality Report (Updated for 2020)
We Care – Customer Assistance
We’re still here to help with your water bill. Learn about applying for assistance, payment agreements, and if your water could be shut off, and what to do about it.