The Philadelphia Water Department recently completed its Drinking Water Master Plan. For the first time, residents can see a 25-year, $2.5 billion strategic vision for upgrading and expanding Philadelphia’s core infrastructure and protecting the top-quality water we depend on well into the next century. Read the Plan
Based on data collected by the department’s Bureau of Laboratory Services throughout 2018, the annual report details test results showing Philadelphia’s drinking water meets or is better than all state and federal water quality standards. In addition to viewing or downloading the report over the web, residents can request a free copy in the mail […]
For the fourth year, the Philadelphia Water Department is conducting a comprehensive customer satisfaction survey to collect feedback on a range of services. Residents and customers who take the five-minute survey at www.pwdsurvey.com will automatically take part in a raffle for $100 gift cards. The survey can also be accessed by texting @water to 39242. […]
How to troubleshoot frozen pipes
All parties, their representatives, and experts interested in examining the break location should contact Brendan Reilly to schedule. The site is available for inspection on the following dates: August 17th, 18th and 20th. Brendan’s contact information is:Brendan F. ReillyWater Conveyance ChiefPhiladelphia Water Department To view project updates visit our notifications page.
At approximately 4 a.m., the Philadelphia Water Department was alerted to a water main break at Sansom and Juniper streets. The break occurred on a 48-inch transmission main, which supplies water to a large section of South Philadelphia and Center City. A PWD info tent will be located at 13th and Sansom streets on Thursday, […]
The latest Philadelphia Water Department Drinking Water Quality Report is now available online here. Based on data collected by the department’s Bureau of Laboratory Services throughout 2017, the annual report details test results showing Philadelphia’s drinking water meets or is better than all state and federal water quality standards. In addition to viewing or downloading the 23-page report over […]
Customers, elected officials, and the Water Rate Board were recently informed that we need to raise the rates charged for our services. Increased rates will ensure we have the resources needed to better maintain one of the oldest water systems in the country. As part of a rate-setting process that puts a priority on transparency, we are holding […]
The Philadelphia Water Department today filed a notice of proposed changes in rates. Updated rates are being requested so that we have the resources needed to better maintain more than 6,000 miles of water mains and sewers within one of the oldest water systems in the country. This past winter season was especially challenging, with […]
The Philadelphia Water Department provided comments to the Delaware River Basin Commission (DRBC) on amendments to its Administrative Manual, Special Regulations Part 440 and supporting guidance regarding high volume hydraulic fracturing activities in the Delaware River Basin. Read the Comments