Drops (of Knowledge)

Door-to-Door Water Sampling Requests Not Water Dept. Employees

The Philadelphia Water Department has received calls from residents in the Kensington neighborhood reporting notes left on doors requesting access to homes to sample tap water. This activity is not associated with the Philadelphia Water Department and customers do not have to grant access. The Philadelphia Water Department will not request access to homes for […]

Fishing Fest 2022

Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 10th – Registration open now!

Water Will Not Be Shutoff While Heat Health Emergency In Effect

Residential water shutoffs for delinquency were scheduled to resume on July 20, 2022. However, in following with the City of Philadelphia’s public health policies regarding heat emergencies, these water shutoffs will be delayed in anticipation of a Heat Health Emergency being in effect starting Thursday, July 21. Shutoffs will resume after the emergency declaration is […]

Assistance Clinics: Get Help Applying for Lower Water Bills

Beginning July 20 and running through October 26, 2022, the Philadelphia Water Department will host online assistance clinics to support customers who need one-on-one help applying for affordability programs or payment agreements. The clinics will take place on Wednesdays from 10 a.m. to 2 p.m. Customers can get help filling out paperwork and ask questions […]

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