This report features water quality information collected throughout 2022. You will also find information about where your water comes from, and how we protect your safety as water moves from the rivers, through our plants and pipes, and into your home.
For Immediate Release: July 11, 2023 State Grant Program Returns for One Month and May Offer Customers Up to $5,000 for Past-Due Water Bills The LIHWAP grant program has reopened and will accept applications through August 11, 2023. PHILADELPHIA, PA– The Low-Income Household Water Assistance Program (LIHWAP), administered by the Pennsylvania Department of Human Services, is re-opening today, July 10, 2023, and may provide up […]
The Philadelphia Water Department is issuing a boil water advisory for parts of upper West Philadelphia.
UPDATE: The Philadelphia Water Department has issued a boiled water notice for areas impacted by the outage. Please read here. We are aware of reports of widespread water outages in parts of West Philadelphia. We are working to restore water as quickly as possible. Our emergency line is currently experiencing high call volume. Updates will […]
This morning, a large fire under I-95 near the Cottman Avenue exit in Northeast Philadelphia caused a portion of the highway to collapse. Pennsylvania State Police closed I-95 in both directions around the area. The fire is under control and City and state agencies are responding to address impacts to residents in the area and […]
On Thursday, June 1, Philadelphia Water Department Commissioner Randy Hayman and his leadership team joined Deputy Managing Director for the Office of Transportation and Infrastructure Mike Carroll in testifying before City Council’s Joint Environment and Transportation and Public Utilities Committee to detail the City’s response following the March 2023 spill that impacted the Delaware River […]
The Philly Water Bar is a relationship-building tool and interactive platform that educates and engages the public around Philadelphia’s top-quality tap water. Find out where it will be this summer or request the Water Bar for your event!
Philly, help us put dog poop in its proper place and promote clean waterways in our city! Show us how you #ScoopThePoop and your dog could have a chance to be the next #SpokesdogPHL for the Philadelphia Water Department. The winner and their dog will have a photo shoot at the Fairmount Water Works, and […]
The PWD Customer Contact Center is currently experiencing technical issues which are creating longer-than-usual call wait times. Our technicians are working to fix the problem. We appreciate your patience and will respond as quickly as possible once the situation is resolved. For billing or payment issues, please email wrbhelpdesk@phila.gov. We apologize for any inconvenience. Thank […]
The Philadelphia Water Department (PWD) was first alerted of a chemical spill on a Delaware River tributary in Bristol Township, Bucks County, on Saturday, March 25, 2023. From March 25 through April 4, our water quality experts collected over 200 samples in response. No chemicals of concern from the Bristol Township spill were detected in any of the 200-plus samples collected by PWD and analyzed by independent, accredited laboratories, confirming that Philadelphia’s drinking water was not impacted by the chemical spill.