The Philadelphia Water Department has received calls from residents in the Kensington neighborhood reporting notes left on doors requesting access to homes to sample tap water. This activity is not associated with the Philadelphia Water Department and customers do not have to grant access. The Philadelphia Water Department will not request access to homes for […]
From 7 to 11 a.m. on Saturday at Schuylkill Banks between Chestnut and Walnut Streets, families and anglers of all ages and experience levels will compete in a friendly morning of free catch-and-release fishing.
Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2022, a monthly water bill for a typical residential customer increases by 6.5%.
Shutoffs for unpaid bills have resumed, after over two years of delays. Take care of your outstanding bill now, before it grows higher than you can pay!
Pouring nothing but fresh, cold, and local tap water, the colorful lunchtime Philly Water Bar pop-up will be open in the City Hall courtyard today, Wednesday, August 17 from noon to 1 p.m.
Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 10th – Registration open now!
Residential water shutoffs for delinquency were scheduled to resume on July 20, 2022. However, in following with the City of Philadelphia’s public health policies regarding heat emergencies, these water shutoffs will be delayed in anticipation of a Heat Health Emergency being in effect starting Thursday, July 21. Shutoffs will resume after the emergency declaration is […]
Free report compiles a year of data detailing local drinking water quality.
Beginning July 20 and running through October 26, 2022, the Philadelphia Water Department will host online assistance clinics to support customers who need one-on-one help applying for affordability programs or payment agreements. The clinics will take place on Wednesdays from 10 a.m. to 2 p.m. Customers can get help filling out paperwork and ask questions […]
The City of Philadelphia has introduced a new set of shutoff policies designed to make sure that residents who cannot pay bills will still have water services. These new policies will be in effect as the City resumes residential shutoffs for delinquent accounts starting July 20, 2022, after two years of a COVID-19 pandemic moratorium […]