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Update: Large Water Outage in Pennypack Woods Addressed
9:00 a.m. UPDATE: The Philadelphia Water Department is aware of a widespread water outage affecting the Pennypack Woods development. We currently have crews working to identify the issue and restore water as soon as possible. We will provide an update once water has been restored. We apologize for the service disruption. 3 p.m. UPDATE: Crews […]
Media Alert: Delaware River Fest set for Saturday, Sept 24!
The festivities will take place at Penn’s Landing and Wiggins Park
from 10 a.m. to 4 p.m. WHAT: From pedal boats to ferry rides, the 4th annual River Fest will feature a boatload of FREE water-themed fun for the whole family!
Door-to-Door Water Sampling Requests Not Water Dept. Employees
The Philadelphia Water Department has received calls from residents in the Kensington neighborhood reporting notes left on doors requesting access to homes to sample tap water. This activity is not associated with the Philadelphia Water Department and customers do not have to grant access. The Philadelphia Water Department will not request access to homes for […]
Media Alert: Families, Anglers at Schuylkill Banks for Philly Fun Fishing Fest
From 7 to 11 a.m. on Saturday at Schuylkill Banks between Chestnut and Walnut Streets, families and anglers of all ages and experience levels will compete in a friendly morning of free catch-and-release fishing.
New rate information effective September 2022
Your water bill supports critical infrastructure. We do not profit from rate increases. We ask for the amount needed to cover the cost of services we must provide. On September 1st, 2022, a monthly water bill for a typical residential customer increases by 6.5%.
Avoid Water Shutoffs in 2022
Shutoffs for unpaid bills have resumed, after over two years of delays. Take care of your outstanding bill now, before it grows higher than you can pay!
Media Alert: TODAY at City Hall Philly Water Bar Pours Free Tap
Pouring nothing but fresh, cold, and local tap water, the colorful lunchtime Philly Water Bar pop-up will be open in the City Hall courtyard today, Wednesday, August 17 from noon to 1 p.m.
Fishing Fest 2022
Enjoy a morning of free catch-and-release fishing and friendly competition on Schuylkill Banks, Saturday, September 10th – Registration open now!
Water Will Not Be Shutoff While Heat Health Emergency In Effect
Residential water shutoffs for delinquency were scheduled to resume on July 20, 2022. However, in following with the City of Philadelphia’s public health policies regarding heat emergencies, these water shutoffs will be delayed in anticipation of a Heat Health Emergency being in effect starting Thursday, July 21. Shutoffs will resume after the emergency declaration is […]